April 7th, 2022
Hi ND Fans! We’re celebrating our Collector’s month with tons of happenings! Not only is Nancy Drew 92 years old this month (April 28th!), but we’ve got so many things happening with collectibles. Collector’s Sale First, we have re-released the All-Games Collector’s Bundle sale! It’s our 32-game PC bundle, normally a $450 value, including all […]
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August 23rd, 2019
With so few customers purchasing back-up discs for their digital games, Digital River (ecommerce provider), will be retiring this service from our site on September 30th, 2019. Starting October 1st, 2019, back-up discs will no longer be an option to add to your cart when purchasing a digital game. Our physical games are available to […]
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November 17th, 2017
Want to “gift” a digital item to a friend or family member? You can! At checkout, under the “Billing Information” section, check the box that says “Please check the box if you would like this order to be sent as a gift.” Then to the right, the “Gifting Information” section can be filled out. Enter […]
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August 9th, 2016
Stay Tuned for Danger Digital Installer Instructions Make sure you’re logged on as an Administrator for your computer, temporarily disable your anti-virus protection (be sure to re-enable your anti-virus protection after the game download is complete). In order to install the digital download of Stay Tuned for Danger (STFD) the following steps will need to be […]
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May 20th, 2016
Prior to purchasing an app, make sure your device is compatible. To do this go to the product page for the app and check the Operating System requirements to ensure your device meets the minimum requirements. What Operating System does my device have? To find out what Operating System your iPad or iPhone is running: […]
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April 5th, 2014
The Her Interactive Online Store at Digital River accepts Visa®, MasterCard®, EuroCard, Discover®, American Express®, Diner’s Club®, and JCB, as well as check cards and ATM cards issued by one of these credit card companies. Digital River servers encrypt all information submitted to them, so you can be confident that your credit card information will […]
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April 5th, 2014
After you place an order at the Online Store, you may notice that more than one line item shows up in your bank account/credit card account. Please be assured that you have not been charged twice for a single order. You will see an immediate pre-authorized/pending charge on your account for the total of the […]
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April 5th, 2014
Although you can download the game Setup file to any location on your computer, the recommended location is the Desktop. If the file was not saved to the Desktop, check the default download location for your system, such as your Download folder. If you still cannot find the download file, go to Start – Search/Search […]
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April 5th, 2014
When you place an order in the Online Store a new order number is generated. This order number can be used to look up your orders from the Online Store Help Page. Under Quick Order Look Up, enter your order number and your account password. Alternatively, log in to your Online Store account. From the […]
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April 5th, 2014
To find the download link for your game or strategy guide, first look up your Order. You can use the Quick Order Look Up, or Log In to your Online Store Account and click on My Order History under My Account. Click on the yellow Order Number to view the order. On the Order Details […]
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