Installation Archives


macOS Update

Dear Nancy Drew Fans, Apple’s latest version of macOS, 10.15 Catalina, may look a lot like earlier versions of the operating system, but its vastly different. As you may be aware, the biggest change is that Apple no longer supports older 32-bit apps or games in Apple’s 64-bit operating system. Unfortunately, this means that Catalina will […]

Read More »

Posted in: FAQs, Installation, Mac

Midnight in Salem FAQs

Have a question about Nancy Drew: Midnight in Salem? Here are a few frequently asked questions and concerns with this mystery game: Pre-Orders: Payment Charges –  A pre-order will ping your bank to make sure there are enough funds, and may show up in your statement as “pending.” You will not be charged until the […]

Read More »

Windows 10 Installation

We have successfully tested from game #6 on up on Windows 7, 8, and 10 (we also have had success installing games 3-5 when running in compatibility mode; and games 1-2 using the special instructions on our website and running in compatibility mode) and have found that installing the game when logged in as administrator and […]

Read More »

Nancy Drew: #2 Stay Tuned for Danger – Installation

Stay Tuned for Danger Digital Installer Instructions Make sure you’re logged on as an Administrator for your computer, temporarily disable your anti-virus protection (make sure to re-enable your anti-virus protection after the game download is complete). In order to install the digital download of Stay Tuned for Danger (STFD) the following steps will need to be […]

Read More »

App Installation

Prior to purchasing an app, make sure your device is compatible. To do this go to the product page for the app and check the Operating System requirements to ensure your device meets the minimum requirements. What Operating System does my device have? To find out what Operating System your iPad or iPhone is running: […]

Read More »

iOS9 – Ghost of Thornton Hall

Unfortunately, with the latest update to iOS9 we have had reports of sound issues and fast conversation with the Ghost of Thornton Hall app. We have reported this to the developers and they are working to fix the issue. We do not yet know when this will be fixed; we have been advised that they are […]

Read More »

Posted in: FAQs, Installation, iOS

Windows 8 – Game Installation

This post gives instructions on how to install an older game disc onto Windows 8. To install an older game on Windows Vista or Windows 7 click here. If the disc has trouble reading and installing, click here. Please use the following instructions when trying to install on Windows 8. Make sure you’re logged in […]

Read More »

Error Code 12121: No 32-bit video mode found

You may receive this error message during installation or when you try to run your game: Error Code 12121: No 32-bit video mode found. Card is unsupported. This error message indicates that the video card being used does not meet the minimum requirements, or that the video card driver needs to be updated. Right-click on […]

Read More »

Posted in: FAQs, Graphics, Installation, PC

2753 Error during Install or Uninstall

Windows Error 2753 occurs during installation or uninstallation when a file in the Temp folder is recognized as a duplicate of a file in use. Clearing the Temp folder can resolve this error. 1) Open your Start Menu. 2) If you are using Windows XP, select ‘Run,’ and type in %TEMP% then hit Enter.  If […]

Read More »

How do I Uninstall a Game?

Use the Uninstall Tool in the game folder or the Nancy Drew folder. If given the option to Modify, Repair or Remove, choose Remove. If the Uninstall Tool is not available for this game, go to Start > Search and search by game title. Delete all results. After uninstalling the game, search again by game […]

Read More »

Posted in: FAQs, Installation, PC
  • FAQ Categories

  • Search

archives