Frequently Asked Questions


Happy Mother’s Day 2022

Happy Mother’s Day everyone! I hope you all have been having a wonderful May so far! As some of you may know from watching my Roo introduction video a while back, I grew up playing the Nancy Drew games with my incredible mom! It was such a fun thing we would do together, and it […]

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Collector’s Month!

Hi ND Fans! We’re celebrating our Collector’s month with tons of happenings! Not only is Nancy Drew 92 years old this month (April 28th!), but we’ve got so many things happening with collectibles. Collector’s Sale First, we have re-released the All-Games Collector’s Bundle sale! It’s our 32-game PC bundle, normally a $450 value, including all […]

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Nancy Drew Moments in Class!

Hello, sleuths! I hope you have all been doing well. As you all know, I am in my last year of college. It has been so sad to be finishing my college years, but it’s also so rewarding. Since I am a senior, I have been taking certain classes that mostly count for required credits […]

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2021 Cookie Contest Honorable Mentions!

Happy Friday! Hope you all had a wonderful week! In case you missed it, we announced the winners of the 2021 Holiday Cookie Contest! Our talented winner’s masterpieces can be seen here:  Announcing Our 2021 Cookie Contest Winners After going through all of the AMAZING entries you all submitted, we wanted to showcase some honorable […]

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Announcing our 2021 Cookie Contest Winners!

Happy January, Clue Crew! I hope you are all having a wonderful start to your 2022! Today we have announced the very talented winners of our Holiday Cookie Contest! I wanna preface this by thanking EVERYONE who sent in submissions and participated in this contest. Every submission was wonderful and made all of us here […]

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Holiday Gift Guide!

Happy Holidays Clue Crew! Have you been looking for that perfect gift for someone you know that loves these games (maybe) just as much as you do? Well, look no further! The team here has been working on putting together the ultimate Holiday Gift Guide for Sleuths! From socks to canvas bags, we have it […]

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Apple OS Update

Dear Nancy Drew Fans, Apple’s latest version of macOS, 10.15 Catalina, and 10.16 Big Sur may look a lot like earlier versions of the operating system, but its vastly different. As you may be aware, the biggest change is that Apple no longer supports older 32-bit apps or games in Apple’s 64-bit operating system. Unfortunately, […]

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Posted in: FAQs, Installation, Mac

Midnight in Salem FAQs

Have a question about Nancy Drew: Midnight in Salem? Here are a few frequently asked questions and concerns with this mystery game: Pre-Orders: Payment Charges –  A pre-order will ping your bank to make sure there are enough funds, and may show up in your statement as “pending.” You will not be charged until the […]

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Back-Up Discs Retiring

With so few customers purchasing back-up discs for their digital games, Digital River (ecommerce provider), will be retiring this service from our site on September 30th, 2019. Starting October 1st, 2019, back-up discs will no longer be an option to add to your cart when purchasing a digital game. Our physical games are available to […]

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Christmas Shipping Information

IMPORTANT SHIPPING INFORMATION FOR 2018 HOLIDAYS: The warehouse will be closed on Christmas Day and does not ship on weekends. Christmas: Physical boxed orders placed after 10:00am CST Friday, December 21st, WILL NOT SHIP until Wednesday, December 26th. ***HeR Interactive offices will be closed in observance of the Christmas holiday from 5:00pm Friday, December 21st until 8:00am Thursday, December 27th […]

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