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PC Archives


Windows 10 Installation

We have successfully tested from game #6 on up on Windows 7, 8, and 10 (we also have had success installing games 3-5 when running in compatibility mode; and games 1-2 using the special instructions on our website and running in compatibility mode) and have found that installing the game when logged in as administrator and […]

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Nancy Drew: #2 Stay Tuned for Danger – Installation

Stay Tuned for Danger Digital Installer Instructions Make sure you’re logged on as an Administrator for your computer, temporarily disable your anti-virus protection (make sure to re-enable your anti-virus protection after the game download is complete). In order to install the digital download of Stay Tuned for Danger (STFD) the following steps will need to be […]

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Windows 8 – Game Installation

This post gives instructions on how to install an older game disc onto Windows 8. To install an older game on Windows Vista or Windows 7 click here. If the disc has trouble reading and installing, click here. Please use the following instructions when trying to install on Windows 8. Make sure you’re logged in […]

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Error Code 12121: No 32-bit video mode found

You may receive this error message during installation or when you try to run your game: Error Code 12121: No 32-bit video mode found. Card is unsupported. This error message indicates that the video card being used does not meet the minimum requirements, or that the video card driver needs to be updated. Right-click on […]

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Posted in: FAQs, Graphics, Installation, PC

2753 Error during Install or Uninstall

Windows Error 2753 occurs during installation or uninstallation when a file in the Temp folder is recognized as a duplicate of a file in use. Clearing the Temp folder can resolve this error. 1) Open your Start Menu. 2) If you are using Windows XP, select ‘Run,’ and type in %TEMP% then hit Enter.  If […]

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How do I Uninstall a Game?

Use the Uninstall Tool in the game folder or the Nancy Drew folder. If given the option to Modify, Repair or Remove, choose Remove. If the Uninstall Tool is not available for this game, go to Start > Search and search by game title. Delete all results. After uninstalling the game, search again by game […]

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Posted in: FAQs, Installation, PC

I downloaded a game but now I can’t find the file!

Although you can download the game Setup file to any location on your computer, the recommended location is the Desktop. If the file was not saved to the Desktop, check the default download location for your system, such as your Download folder. If you still cannot find the download file, go to Start – Search/Search […]

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DLA error occurs during install, can’t remove Disc 1 from drive

If you receive a DLA error during installation and are unable to remove Disc 1 from the disc drive, it means that the Sonic DLA program on your computer is preventing the game installer from functioning normally. Disable or remove the DLA program before installing the game. To disable DLA (Windows XP): 1. Go to […]

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Posted in: FAQs, Installation, PC

Norton Antivirus Related Installation Problems

If you have Norton Antivirus or Security software installed and you experience one of the following problems: • The game “hangs” during installation • Game reports missing Cif/CalTree or other files are inaccessible • Invalid Chunk File Format error is displayed • Game reports missing ddraw.dll Your Norton Antivirus software may be preventing normal installation. […]

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Posted in: FAQs, Installation, PC

Nancy Drew Central Error

The “Object Reference” error can occur when the Nancy Drew Central file becomes corrupted, often by installing an older game after a newer one. To fix it, delete the Nancy Drew Central folder, located here: C:Program FilesNancy DrewNancy Drew Central.  Make sure to only delete the Nancy Drew Central folder. After the folder is deleted, […]

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Posted in: FAQs, Installation, PC
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