fbpx

iOS Archives


Redeem Apple iTunes Promo or Content Codes

On your iPhone, iPad, or iPod touch

Read More »

Posted in: FAQs, Games, iOS

Can I gift an app?

Retail:  You can purchase gift cards for iTunes, the Google Play Store, and Amazon from the gift card kiosk at most retail stores. App Stores: Below are instructions for gifting an app either through iTunes (for iPad or iPhone) or through the Google Play Store (for Android devices): You can “gift” an app through iTunes by following […]

Read More »

Posted in: FAQs, Gifting, iOS

iPad – no sound?

This issue does not appear to be related to the game itself, it appears to be related to the iPad and how it functions. Here is a solution from the Apple support Communities: If you lost sounds for keyboard clicks, games or other apps, email notifications and other notifications, system sounds may have been muted. […]

Read More »

Posted in: FAQs, iOS, Sound

App Installation

Prior to purchasing an app, make sure your device is compatible. To do this go to the product page for the app and check the Operating System requirements to ensure your device meets the minimum requirements. What Operating System does my device have? To find out what Operating System your iPad or iPhone is running: […]

Read More »

iOS9 – Ghost of Thornton Hall

Unfortunately, with the latest update to iOS9 we have had reports of sound issues and fast conversation with the Ghost of Thornton Hall app. We have reported this to the developers and they are working to fix the issue. We do not yet know when this will be fixed; we have been advised that they are […]

Read More »

Posted in: FAQs, Installation, iOS

Mobile Mysteries: Shadow Ranch

If you are experiencing technical problems with iTunes, the Apple App Store, or your iPad, iPhone, or iPod Touch, contact Apple Support. For any other questions about Nancy Drew Mobile Mysteries: Shadow Ranch, email TechSupport@herinteractive.com.  

Read More »

Posted in: FAQs, iOS

I’m stuck in a game!

Technical Support does not provide game hints or tips. Sometimes, you may think there is something technically wrong with the game because you can’t progress further. In our games you usually can’t “move forward” until certain other steps are completed. First, check for steps that you may have missed – talk to other characters, search […]

Read More »

  • FAQ Categories

  • Search

archives