#06 – Secret of the Scarlet Hand Archives


Learn & Play Stories Plus Weekend Puzzle #381

⇓  JUMP TO WEEKEND PUZZLE  ⇓ Greetings, Nancy Drew community – Brighella here! We recently had a post on our socials that asked for stories of how you’ve learned from Nancy Drew! (Congrats to Christianna who won the random comment giveaway of back-to-school merch by the way!) We got SO many great comments that are […]

Read More »

2022 Cookie Contest Honorable Mentions!

Best of #NDCookie22! Happy new year detectives, Brighella here! It was an eventful holiday and conclusion to our #NDCookie22 Cookie Contest! Big congrats to cather1ne_r0se, Mo_Sisters3, emilie.flood, angieclark8545, and Anne and Emily G. for winning the grand prize and first runners up! We’re so excited to give some shout outs for a few other notable […]

Read More »

Windows 10 Installation

We have successfully tested from game #6 on up on Windows 7, 8, and 10 (we also have had success installing games 3-5 when running in compatibility mode; and games 1-2 using the special instructions on our website and running in compatibility mode) and have found that installing the game when logged in as administrator and […]

Read More »

Replacement Game Discs

Replacement discs are available for all games. The replacement cost is $10. Standard USPS shipping is included in the price to all US destinations; replacement discs are not available internationally. **Please note we no longer have replacement discs for the following games: Secrets Can Kill (Remastered) – disc 1 & disc 2 Danger by Design […]

Read More »

Windows 8 – Game Installation

This post gives instructions on how to install an older game disc onto Windows 8. To install an older game on Windows Vista or Windows 7 click here. If the disc has trouble reading and installing, click here. Please use the following instructions when trying to install on Windows 8. Make sure you’re logged in […]

Read More »

2753 Error during Install or Uninstall

Windows Error 2753 occurs during installation or uninstallation when a file in the Temp folder is recognized as a duplicate of a file in use. Clearing the Temp folder can resolve this error. 1) Open your Start Menu. 2) If you are using Windows XP, select ‘Run,’ and type in %TEMP% then hit Enter.  If […]

Read More »

Patch – Secret of the Scarlet Hand: Phonecall and Monolith Freeze

Patch to correct this problem: Game freezes while speaking on the phone or at the Monolith. Please download and install the following patch to resolve the multiple freezing problems experienced while playing the game. sshphone.zip Click on the attached file and select ‘Run from this Location’ or ‘Open’ to install the update to your game.

Read More »

Unable to Uninstall from Control Panel

If you are unable to uninstall the game from the Control Panel using Add/Remove programs or Uninstall feature, a partial or failed installation of some files is preventing normal installation behavior. Use the Uninstall Tool in the game folder or the Nancy Drew folder. If given the option to Modify, Repair or Remove, choose Remove. […]

Read More »

ISDX Error

This error message is displayed during installation: ISDX_ERR_BADWINDOWSVERSION-entry not found in the string table The ISDX error occurs when the game installer is trying to install an older version of DirectX over a newer version. During game installation on the Screen Setup Type, change the default selection from “Yes, install DirectX” to “No, I will […]

Read More »

DirectX, DirectDraw, or d3dx9 Error

You may receive one of the following error messages when starting your game: • Application failed because of missing component d3dx9_33dll • DirectX error • DirectDraw or INTDirectdraw error These errors occur when DirectX 9.0 is not correctly installed (multiple versions of DirectX may run at the same time), or a newer version of DirectX […]

Read More »

  • FAQ Categories

  • Search

archives

As seen on CBS News, FOX, and CBS News

Follow Us