#10 – The Secret of Shadow Ranch Archives


Windows 10 Installation

We have successfully tested from game #6 on up on Windows 7, 8, and 10 (we also have had success installing games 3-5 when running in compatibility mode; and games 1-2 using the special instructions on our website and running in compatibility mode) and have found that installing the game when logged in as administrator and […]

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Replacement Game Discs

Replacement discs are available for all games. The replacement cost is $10. Standard USPS shipping is included in the price to all US destinations; replacement discs are not available internationally. **Please note we no longer have replacement discs for the following games: Secrets Can Kill (Remastered) – disc 1 & disc 2 Danger by Design […]

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Windows 8 – Game Installation

This post gives instructions on how to install an older game disc onto Windows 8. To install an older game on Windows Vista or Windows 7 click here. If the disc has trouble reading and installing, click here. Please use the following instructions when trying to install on Windows 8. Make sure you’re logged in […]

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2753 Error during Install or Uninstall

Windows Error 2753 occurs during installation or uninstallation when a file in the Temp folder is recognized as a duplicate of a file in use. Clearing the Temp folder can resolve this error. 1) Open your Start Menu. 2) If you are using Windows XP, select ‘Run,’ and type in %TEMP% then hit Enter.  If […]

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Unable to Uninstall from Control Panel

If you are unable to uninstall the game from the Control Panel using Add/Remove programs or Uninstall feature, a partial or failed installation of some files is preventing normal installation behavior. Use the Uninstall Tool in the game folder or the Nancy Drew folder. If given the option to Modify, Repair or Remove, choose Remove. […]

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Can’t Save or Load Games

If saved games don’t show game progress, won’t load, or were accidentally overwritten, a failed installation or corrupted file may be preventing games from saving correctly. Uninstalling and reinstalling the game should fix corrupted files. Before uninstalling, copy your saved game folder onto the Desktop. Then delete the saved game folder. The saved game folder […]

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ISDX Error

This error message is displayed during installation: ISDX_ERR_BADWINDOWSVERSION-entry not found in the string table The ISDX error occurs when the game installer is trying to install an older version of DirectX over a newer version. During game installation on the Screen Setup Type, change the default selection from “Yes, install DirectX” to “No, I will […]

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DirectX, DirectDraw, or d3dx9 Error

You may receive one of the following error messages when starting your game: • Application failed because of missing component d3dx9_33dll • DirectX error • DirectDraw or INTDirectdraw error These errors occur when DirectX 9.0 is not correctly installed, or an older version of DirectX is being used. Click on the following link to download […]

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Where can I find the System Requirements for each game?

You can find the system requirements for each Nancy Drew game by clicking the Games tab at the top of the page, then click on the game of your choice. For example, the system requirements for game #26 Tomb of the Lost Queen (PC) are: Operating System: Windows® XP/Vista/7 Minimum System Requirements: – 1.5 GHZ […]

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Patch – The Secret of Shadow Ranch: Zrender Error, Fifth Key, and Gameplay Error

There is a single patch available to correct these three problems: 1) Zrender error popping up during campfire scene. 2) Trying to pop the next scene but none have been pushed error when standing in front of the painting. If you have a saved game before opening the music box, reload it. This patch will […]

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