April 5th, 2014
If saved games don’t show game progress, won’t load, or were accidentally overwritten, a failed installation or corrupted file may be preventing games from saving correctly. Uninstalling and reinstalling the game should fix corrupted files. Before uninstalling, copy your saved game folder onto the Desktop. Then delete the saved game folder. The saved game folder […]
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Posted in:
#01 - Secrets Can Kill,
#02 - Stay Tuned for Danger,
#10 - The Secret of Shadow Ranch,
#11 - Curse of Blackmoor Manor,
#12 - Secret of the Old Clock,
#13 - Last Train to Blue Moon Canyon,
#14 - Danger By Design,
#15 - The Creature of Kapu Cave,
#16 - The White Wolf of Icicle Creek,
#17 - Legend of the Crystal Skull,
#18 - The Phantom of Venice,
#19 - The Haunting of Castle Malloy,
#21 - Warnings at Waverly Academy,
#22 - Trail of the Twister,
#23 - Shadow at the Water's Edge,
FAQs,
Gameplay,
PC,
Uncategorized
April 5th, 2014
This error message is displayed during installation: ISDX_ERR_BADWINDOWSVERSION-entry not found in the string table The ISDX error occurs when the game installer is trying to install an older version of DirectX over a newer version. During game installation on the Screen Setup Type, change the default selection from “Yes, install DirectX” to “No, I will […]
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Posted in:
#01 - Secrets Can Kill,
#03 - Message in a Haunted Mansion,
#04 - Treasure in the Royal Tower,
#05 - The Final Scene,
#06 - Secret of the Scarlet Hand,
#07 - Ghost Dogs of Moon Lake,
#08 - The Haunted Carousel,
#09 - Danger on Deception Island,
#10 - The Secret of Shadow Ranch,
#11 - Curse of Blackmoor Manor,
#12 - Secret of the Old Clock,
#13 - Last Train to Blue Moon Canyon,
FAQs,
Installation,
PC
April 5th, 2014
Beginning with game #25, Alibi in Ashes, Nancy Drew Central (NDC) will no longer be added to future games. This means you won’t be able to launch installed games from one location anymore. You’ll need to launch the game from the usual installed program locations: (a) game shortcut icon on your desktop, or (b) Start […]
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April 5th, 2014
You may receive one of the following error messages when starting your game: • Application failed because of missing component d3dx9_33dll • DirectX error • DirectDraw or INTDirectdraw error These errors occur when DirectX 9.0 is not correctly installed (multiple versions of DirectX may run at the same time), or a newer version of DirectX […]
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Posted in:
#01 - Secrets Can Kill,
#02 - Stay Tuned for Danger,
#03 - Message in a Haunted Mansion,
#04 - Treasure in the Royal Tower,
#05 - The Final Scene,
#06 - Secret of the Scarlet Hand,
#07 - Ghost Dogs of Moon Lake,
#08 - The Haunted Carousel,
#09 - Danger on Deception Island,
#10 - The Secret of Shadow Ranch,
#11 - Curse of Blackmoor Manor,
#12 - Secret of the Old Clock,
#13 - Last Train to Blue Moon Canyon,
#14 - Danger By Design,
#15 - The Creature of Kapu Cave,
#16 - The White Wolf of Icicle Creek,
#17 - Legend of the Crystal Skull,
#18 - The Phantom of Venice,
#19 - The Haunting of Castle Malloy,
#20 - Ransom of the Seven Ships,
#21 - Warnings at Waverly Academy,
#22 - Trail of the Twister,
#23 - Shadow at the Water's Edge,
#24 - The Captive Curse,
#25 - Alibi in Ashes,
#26 - Tomb of the Lost Queen,
#27 - The Deadly Device,
#28 - Ghost of Thornton Hall,
#29 - The Silent Spy,
#30 - The Shattered Medallion,
#31 - Labyrinth of Lies,
#32 – Sea of Darkness,
FAQs,
Graphics,
Installation,
PC
April 5th, 2014
Her Interactive does not offer technical support for any of our games on older Windows OS including Windows 95 / 98 / ME / 2000. For help installing older games on your Windows Vista or Windows 7 system, follow this link.
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April 5th, 2014
When trying to run your Nancy Drew game, you receive this error message: Insert Disc 1 into the same drive you installed from This is usually caused when the game disc is inserted in a different drive than that originally installed from. Insert Disc 1 into a different disc drive, then launch the game again. […]
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April 5th, 2014
While playing your Nancy Drew game, you may experience one of these issues: • An error is displayed that says your sound settings are being changed • No sound plays during the game • Poor sound quality or sound “cuts out” while playing • Sound plays very fast These problems can occur if the sound […]
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April 5th, 2014
If an older game did not install automatically on your Windows Vista or Windows 7 computer, use the instructions on this page to install your game manually. This page gives instructions for installing older games on Windows Vista/Windows 7 from a game disc. Click here for help installing older games on Windows Vista/7 from a […]
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Posted in:
#01 - Secrets Can Kill,
#03 - Message in a Haunted Mansion,
#04 - Treasure in the Royal Tower,
#05 - The Final Scene,
#06 - Secret of the Scarlet Hand,
#07 - Ghost Dogs of Moon Lake,
#08 - The Haunted Carousel,
#09 - Danger on Deception Island,
#10 - The Secret of Shadow Ranch,
#11 - Curse of Blackmoor Manor,
#12 - Secret of the Old Clock,
#13 - Last Train to Blue Moon Canyon,
#14 - Danger By Design,
#15 - The Creature of Kapu Cave,
#16 - The White Wolf of Icicle Creek,
FAQs,
Online Store - Physical Products,
PC
April 5th, 2014
If you receive one of these errors after installing your game: • Incorrect path to .ini file • Error – Incorrect path to .INI (CAL/CIFTREE) • CALTREE or CIFTREE Error This means that the game installer cannot write to the expected file location. Creating a path to a new installation location will correct this problem. […]
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Posted in:
#01 - Secrets Can Kill,
#03 - Message in a Haunted Mansion,
#04 - Treasure in the Royal Tower,
#05 - The Final Scene,
#06 - Secret of the Scarlet Hand,
#07 - Ghost Dogs of Moon Lake,
#08 - The Haunted Carousel,
#09 - Danger on Deception Island,
#10 - The Secret of Shadow Ranch,
#11 - Curse of Blackmoor Manor,
#12 - Secret of the Old Clock,
#13 - Last Train to Blue Moon Canyon,
FAQs,
Installation,
PC
April 5th, 2014
If one of these error messages displays during installation: A file that is required cannot be installed because cabinet file XXXX.cab has an invalid digital signature. This may indicate that the cabinet file is corrupt. or Component Transfer Error Component: Required Video File Group: File: Error: Data error (Cyclic redundancy check) or Feature: Games File […]
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Posted in:
#01 - Secrets Can Kill,
#02 - Stay Tuned for Danger,
#03 - Message in a Haunted Mansion,
#04 - Treasure in the Royal Tower,
#05 - The Final Scene,
#06 - Secret of the Scarlet Hand,
#07 - Ghost Dogs of Moon Lake,
#08 - The Haunted Carousel,
#09 - Danger on Deception Island,
#10 - The Secret of Shadow Ranch,
#11 - Curse of Blackmoor Manor,
#12 - Secret of the Old Clock,
#13 - Last Train to Blue Moon Canyon,
#14 - Danger By Design,
#15 - The Creature of Kapu Cave,
#16 - The White Wolf of Icicle Creek,
#17 - Legend of the Crystal Skull,
#18 - The Phantom of Venice,
#19 - The Haunting of Castle Malloy,
#21 - Warnings at Waverly Academy,
#22 - Trail of the Twister,
#23 - Shadow at the Water's Edge,
#24 - The Captive Curse,
#25 - Alibi in Ashes,
#26 - Tomb of the Lost Queen,
FAQs,
Installation,
PC
