April 5th, 2014
There is a patch available for this problem: Saving the game while the Isis Command Menu is open causes the Isis Command Menu to stay on the screen. PATCH FOR THE CD-ROM (DISC) VERSION OF THE GAME ONLY: Download the patch from the attached file below (IceUpdater1.0.1.exe). This patch will ask you to find the […]
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April 5th, 2014
While playing The White Wolf of Icicle Creek, a smaller copy of the game screen blocks the main screen of the game, producing a “picture-in-picture” effect. This only occurs in systems using a 3/VIA Unichrome video card. The S3/VIA Unichrome video card does not fully support all the components of DirectX 9.0 required to run […]
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April 5th, 2014
A single patch is available to correct these four problems: 1) Ned phone freeze. 2) Guadalupe availability issues. 3) S3/ViA Unichrome “Picture-in-Picture” problems. 4) Slow performance, end-game chase issues. Download and run the Digital Download Update: Digital Download NB: This download is for the digital download version of the game. For the game on CD-Rom, […]
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April 5th, 2014
A single patch is available to correct these four problems: 1) Ned phone freeze. 2) Guadalupe availability issues. 3) S3/ViA Unichrome “Picture-in-Picture” problems. 4) Slow performance, end-game chase issues. Download the ICE Update for CD-Rom/game on disc: ICE Updater 1.1.2 Save and Run the update from the folder where your game is installed. NB: This […]
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April 5th, 2014
If the photos taken with the cell phone show up blank, this problem may be caused by running the game on a system that does not meet our minimum specifications, or outdated video drivers. See our Graphics Problems page for help with updating your video drivers.
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April 5th, 2014
A single patch is available to correct two problems: 1) At the beginning of the game, Nancy appears to “walk in place” on the map. 2) While speaking with Kyler late in the game, the conversation freezes. NB: The “Nancy walks in place” problem may be caused by running the game on a system that […]
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April 5th, 2014
If the game freezes during a phone call between Bess and Nancy, this problem is usually caused by running the game on a system that does not meet our minimum specifications, other programs running in the background while playing the game, or outdated video drivers. One solution is to save your game during the conversation […]
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April 5th, 2014
A single patch is available to correct two problems: 1) At the beginning of the game, Nancy appears to “walk in place” on the map. 2) While speaking with Kyler late in the game, the conversation freezes. NB: The “Nancy walks in place” problem may be caused by running the game on a system that […]
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April 5th, 2014
If the screen flickers or goes black when trying to access the Doppler cable puzzle, this problem is caused by the GeForce 2/4 MX series of video card. These video cards do not fully support DirectX 9.0, which is a system requirement for Trail of the Twister. Download the patch and run from the Trail […]
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April 5th, 2014
A single patch is available for two problems: 1) Cannot delete channels on the recording device when all channels are full. 2) Item name labels missing during Tea Ceremony. NB: After installing the patch based on PC or Mac directions below, open your saved game where the problem occurred. For the recorder, listen to all the channels […]
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