Replacement Game Discs
December 14th, 2016
Replacement discs are available for all games. The replacement cost is $10. Standard USPS shipping is included in the price to all US destinations; replacement discs are not available internationally.
**Please note we no longer have replacement discs for the following games:
- Secrets Can Kill (Remastered) – disc 1 & disc 2
- Danger by Design – disc 1
- The Phantom of Venice – disc 1
If you would like to purchase a replacement disc, please send a check or money order to:
Her Interactive, Inc.
325 118th Avenue SE, Suite 209,
Bellevue, WA 98005
Be sure to state which game and disc(s) you need and include the shipping address (and email if you would like tracking info emailed to you). The replacement will be sent as soon as we receive your payment.
Posted in:
#03 - Message in a Haunted Mansion, #04 - Treasure in the Royal Tower, #05 - The Final Scene, #06 - Secret of the Scarlet Hand, #07 - Ghost Dogs of Moon Lake, #08 - The Haunted Carousel, #09 - Danger on Deception Island, #10 - The Secret of Shadow Ranch, #11 - Curse of Blackmoor Manor, #12 - Secret of the Old Clock, #13 - Last Train to Blue Moon Canyon, #14 - Danger By Design, #15 - The Creature of Kapu Cave, #16 - The White Wolf of Icicle Creek, #17 - Legend of the Crystal Skull, FAQs
Hello HER! Years ago I purchased my first Nancy Drew games. It was Secrets can Kill, Stay Tuned for Danger, Treasure in the Royal Tower and the Final Scene in a box set. The discs were blue with gold writing! I lost my TRT disc years ago, and unfortunately it was my favourite game. I noticed the replacement discs aren’t available internationally… I’m a Canadian resident! Hopefully there’s a way you can help! Thanks for all you do. (12 Sunset Crescent, Stephenville, NL, A2N 2C4, CANADA)
Hi Kelly! Please contact us at customerservice@herinteractive.com and we can address this. Thanks!
Omg i didnt even know you guys did replacement discs!!! I broke two different games 3 years ago and was so upset!! I will defiantly be sending my payment in, so i can get the discs again. Since I broke the two, is it $10 per disc we broke/lost? I’ll have to look at my collection and see which ones im missing because i damn near had them all at one point. I know i lost a couple in the move and the two broke, which i am so upset about, but thank you. I will be contacting you soon.
Hi KatyLou – Please send an email to techsupport@herinteractive.com for help with this issue. Stay sleuthy!
I am desperately trying to find the first five Nancy Drew’s including my favorite MHM. I prefer the physical copies but can’t find any to buy that aren’t outrageous prices by sellers other than Her. Are they still available? I’m crushed I lost them, they have become a multi-generational love from my mother to my daughter, my sister and I played them as kids and now I play them with my daughter. I was do sad to discover that her interactive is doing so poorly these days! I was hoping for all the Nancy Drew series to make it to an awesome pic game that only HER can do 🙂 Best of luck! I hope to see Her make a comeback!
Hello Missy, I’m sorry you are having a hard time finding the physical copies. We ran out of those earlier games, but we still have the digital downloads available for all but one game. I’m glad to hear your daughter enjoys the games, too! We are still working on the next Nancy Drew game. Stay tuned for more info on that!
How do the digital copies work? Do you need to buy them using the computer you’ll be playing on? What about being able to play on more than one computer whenever you want? Is that what the back up copy is for?
Hello Missy! You can download the game from any computer, but if you want to install it on another machine, you’ll need to copy the files onto a DVD disc OR onto a jump drive. Then move it to the computer you want to install it on. The backup copy is on a CD or DVD disc all ready to go, so that you don’t have to do that coping process.
good evening, I am having trouble playing the game Danger on Deception Island, I don’t know if it matters weather I purchased it from HER or Gamefish; which I had purchased it from Gamefish, it’s downloaded to my computer, but always says ther;s an error and I therefore can’t play 🙁 Can I transfer it to a disc and try playing it that way or am I out of luck and wasted my money? if there’s a way to eventually play this game I would love to play it.
Thank you for your time, a die hard ND gamer
Hi Becky! What kind of error is coming up? We have several FAQ posts here that may help you to get the game working.
How long does it typically take after I have mailed out the check for the games to arrive? I forgot to put my email in the letter I sent so I didn’t get any tracking info.
Hi Leanne! I apologize for a delayed response. Our records indicate your discs were delivered. Did you get them ok?