Windows 8 – Game Installation
This post gives instructions on how to install an older game disc onto Windows 8. To install an older game on Windows Vista or Windows 7 click here. If the disc has trouble reading and installing, click here.
Please use the following instructions when trying to install on Windows 8.
Make sure you’re logged in as an administrator to your computer, then manually install by taking the following steps:
1. Insert the game disc into your disc drive. Close any auto-play windows that pop-up.
2. Click on the Desktop tile from your start menu.
3. Click on the folders icon at the bottom left-hand side of your screen.
4. Go to Documents and create a new folder. Name the folder after the game you’re trying to install.
5. On the left hand side click on “Computer”.
6. Right click on your DVD RW drive and choose “Open”.
7. Look for the Setup file (this file will display as Setup Application, Setup.exe, or Setup Launcher Installshield). Double-click this file to start the installation process.
8. Move through the install process until you reach Choose Destination Location. Click the Browse button or Change button.
9. Navigate to the game folder you created by double-clicking in the Directories box. Select C: drive > Users > User name > Documents > the game folder you created. When you have the correct Path, choose OK.
10. Continue forward with the installation process. When asked if you want to install DirectX, check “No, I will install myself.”
11. Upon completion, click finish and exit setup.
You may also need to:
1. Right-click the game icon that is now on your desktop, select ‘Properties’.
2. Under ‘Properties’, click on the ‘Compatibility’ tab.
3. Check the ‘Run in Compatibility Mode’ box and then select ‘Windows 98/Me’ from the drop-down menu.
Was this solution helpful? Did it solve your issue? If not, please contact our Technical Support team at techsupport@herinteractive.com.
It cant be install on my pc. The setup wont open. Are there other methods?
Hi CMJ, would you please email us at techsupport@herinteractive.com with which game you are trying to install? We can help!
Which games will work on work on Windows 8? Will any of the older games work or not?
The game specs for each title are listed on each game’s web page. If you have any more questions, you can also email us at customerservice@herinteractive.com and we can answer in more detail. 🙂
I keep getting a message saying that my system can not play the correct display mode for my games.
Hi Catie, email us at techsupport@herinteractive.com and we can help!
Hi, I’ve been installing the three latest games from thornton hall until shattered medallion but unfortunately all the games cannot be opened because it said that the installation of directX along with the games are failed.. when I read the instruction, and install the game for once again, I didn’t find any instruction about installing the direct X. is there any other method I can do so I could play the game? I really need help. thank you!
Hello! Email us at techsupport@herinteractive.com and we can help!
I really wish you would post the solution to this board and not just in private e-mails, because I too am having issues with direct x errors when downloading the game (aka not with disk).
Hi Emily! Is this a digital download issue, or an installation issue? would you please email us at techsupport@herinteractive.com and let us know which game this is for again? This way we can narrow down the exact issue. Thanks!
I have tried down loading this game from both steam and Gamehouse, With Gamehouse I was able to download the game but as soon as it starts trying to load I get an error Message (incorrect path to INI file) I have tried every trouble shoot that they have sent me. I thought maybe it was them not the game so I tried it off of steam as well and it downloaded but when I click the play button nothing happens at all.
Hi Hannah! Please email us at techsupport@herinteractive.com and we can help!
After searching for several hours through a different program after installing through her interactive and using the forums and these instructions it worked in minutes!!!! Thank you!!!!!!!!!!! 🙂 🙂 🙂 🙂 🙂
I also started out through steam and the forums and tech help couldn’t possibly amount to her interactive tech support, I uninstalled whole their program and went directly through you guys. Thanks for the reliable help!!!!
This is probably the wrong place to post this but:
I recently bought the nancy drew around the world five pack that has danger by design, the phantom of Venice, white wolf of icicle lodge, the creature of kapu cave, and the haunting of castle malloy on it. I unknowingly installed it on my lap to that has windows 8 on it. Ever sense then I have not able to uninstall the games due to the laptop freezing, is this from the game not being compatable with the system?
Hi Rebecca! Would you please email us at techsupport@herinteractive.com so we can help figure this out? Thanks! It could be system error, or it could also be an installation error…
Thank You Sooooo much! This was extremely helpful and an easier task to complete. 🙂
I was just wondering if you were planning on re-marketing the old Nancy Drew computer games for the updated systems (ie: Windows 8).
I just bought a new computer with Windows 8 on it, and many of these games don’t say that they will work on Windows 8.
I’m a little disappointed, because I love the Nancy Drew games and I would like to be able to play them on my new computer.
Thank you!
Hi Heather! Contact us at techsupport@herinteractive.com and we can help you install and play the older games on your Windows 8 machine. 🙂
I recently bought the Nancy Drew around the world five pack that has danger by design, the phantom of Venice, white wolf of icicle lodge, the creature of kapu cave, and the haunting of castle malloy on it. I have a new windows 8 dell laptop, and I have been playing my other older and newer Nancy Drew games on it for weeks now with no problems. This game wont even install onto my computer the installation process freezes when the DirectX setup box pops up and then it shuts down. I would really appreciate some help.
Hi Michelle, please email us at techsupport@herinteractive.com and we can help walk you through this!
Hey Michelle,
Did you get it to work. I’m having the same problem but HER Interactive says the 5 pack is not released from them and therefore they don’t cover any issues!
I am really hoping this works because I love my Nancy Drew games, and I want to be able to play them again. If it doesn’t work, I’ll contact costumer support! Thanks for the tips thogh
Hi! I am trying to install the nancy drew around the world five pack and have literally been staring at the installation page with an empty status bar for over an hour. Does it usually take this long or did I do something wrong?
Hi Zoe, please email us at techsupport@herinteractive.com and we can help!
I’m having the same problem with the 5 pack on Windows 8.
Hi Rachel, if you email us at techsupport@herinteractive.com we can help!
Hi Rachel,
Did you find a solution? I’m having the same problem and Her Interactive Says since they didn’t distribute the 5 pack they can’t help! 🙁
I need help on how to download Nancy Drew Legend of the Crystal skull to my Windows 8 computer please!!!
Hi Brenna! Please email us at techsupport@herinteractive.com and we can help you with this! 🙂
This totally worked! Thank you so much!
I’ve been trying to get some older games on my newer PC running with this tactic, but as soon as I find the “setup” files anything I done is immediately met with “This app can’t be run on your PC”. Anything I can do to get around this?
Thank you so much!
Hi Conner! Contact us at techsupport@herinteractive.com and we can help! Thanks!
Thanks for this fix. Simple and worked perfect 🙂
“your system can not display the right mode for this game game shutting down” scarlet hand help
Hi Morgan, if it is still giving you problems, feel free to email us at techsupport@herinteractive.com and we can help!
I’ve been having problems with installing the older Nancy Drew games on my laptop.I was trying to install The Scarlet Hand and also Treasure in the Royal Tower,but it keeps saying,”incorrect path to INI file”.Please help!
Hi Sierra! Check out this helpful post about this: http://www.herinteractive.com/2014/04/ini-error-or-calciftree-error/ But if you have trouble, contact us at techsupport@herinteractive.com and we can walk you through this.
Thank you so much!
I love you, this worked!
I have a windows 8 and it keeps telling me ‘dciman32.dll error’ which does nothing for me because its telling me to re-install it, how do I fix this?
Hi Phillip, please contact us at techsupport@herinteractive.com so we can help further. Thanks!
I have tried to download Creature of Kapu Cave, I have tried to do it this way several times but it just will not work. I have emailed tech support and they have not gotten back to me yet. I also tried to open the game and run as administrator. I installed and played Danger by Design yesterday and it worked. I dont know why this one wont work.
Hi again, we can help you work this out if you email us at techsupport@herinteractive.com. Thanks!
Thank you so much! I wanted to add that at least one of my old games, Blackmoor Manor, worked great without having to go through this. All did was install it twice. But thanks for this!!
For windows 8 users with directx issues use this link http://www.microsoft.com/en-us/download/confirmation.aspx?id=35
Hi I have a compaq computer with windows 8 and I can’t install any of my nancy Drew games! I have tried following tutorials I’ve found online and can’t seem to figure it out. Please help!!
Hi Chloe! Sorry you are having trouble. Would you please email us at Techsupport@herinteractive.com and tell us which games you are trying to install? We can help and get back to you by Monday or Tuesday since it is the weekend and we are out of the office tomorrow.
Does the haunted carousel work on Windows 10? The disc
I need more details
We are thinking of buying some of the Nancy Drew games, and want to make sure that they will work on Windows 8 or 10 before we purchase them. They do say that they work on Windows 7 and Vista, and XP. Will these work with the newer Windows?
Hi Sherri! The games that run on Windows 7 and 8 should also work on Windows 10 just fine (installed similarly). If you have questions about some specific games, please email us at customerservice@herinteractive.com and we will answer these for you. Thanks!
i have danger on deception island and i cant get past step 6. PLEASE HELP!!!!!
Hi Olivia! Please email us at techsupport@herinteractive.com with the issue and we will help, thanks!
I’m downloading the Nancy drew 5 pack and everything is going smoothly however I’m @ the installing part and the bar isn’t being filled up @ all… Why is this taking so long?
Hello Jayden, please contact us at techsupport@herinteractive.com so we can help get it working. Thanks!
Thank you so much. now I can play
Dear Sirs,
I followed your instructions, but game still does not work on my OS Windows 8.1. I have even changed the compatibility mode, both during the installation, and before running. But when I try to play, there’s Always this message appearing : Error code ND-12126
please help me!
thanks
Hi Mascia! Would you please contact us at techsupport@herinteractive.com so we can help you further? Thanks!
i installed the game n followed the instructions under you may also need to: and clicked the icon on desktop and launched but it says to please insert prince of persia play disk… what is this ?????
That is odd! We don’t have any connection to the Prince of Persia game. Would you please email us at techsupport@herinteractive.com and let us know which Nancy Drew game you are trying to install and where you purchased it? Thank you!
Hello I have purchased a couple a the Nancy Drew Games off of the site Bigfishgames. com. but now that I haven a notebook/chromebook it’s saying that the system is not compatible with the game and will not work. Please tell me what to do about this issue.
Hello Tasha, unfortunately, our games do no run on Chromebook’s operating system, Chromium. They only work on Mac OS and Windows. 🙁
I have ghost dogs of moon lake and downloaded it from a CD onto a windows 10 computer but when I go to play it says your system cannot play the correct display mode for this game. Please tell me what’s wrong and how I can fix this.
Hello Jazmin, would you please email us at techsupport@herinteractive.com about this? Thank you!
I have Message In a Haunted Mansion too! And my brother and my sister in law got it for me
at Target and I reinstalled on my parents computer but whenever I click on it it won’t start so I think I’ll try that!
Having direct x issues with treasure in the royal tower on my windows 8
Hi Jessica – Please send an email to techsupport@herinteractive.com and they will be able to help you with this issue. Please note that our offices are officially closed until Jan. 1st and back open on Jan. 2nd. Happy New Year!