April 5th, 2014
You may receive one of the following error messages when starting your game: • Application failed because of missing component d3dx9_33dll • DirectX error • DirectDraw or INTDirectdraw error These errors occur when DirectX 9.0 is not correctly installed (multiple versions of DirectX may run at the same time), or a newer version of DirectX […]
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Posted in:
#01 - Secrets Can Kill,
#02 - Stay Tuned for Danger,
#03 - Message in a Haunted Mansion,
#04 - Treasure in the Royal Tower,
#05 - The Final Scene,
#06 - Secret of the Scarlet Hand,
#07 - Ghost Dogs of Moon Lake,
#08 - The Haunted Carousel,
#09 - Danger on Deception Island,
#10 - The Secret of Shadow Ranch,
#11 - Curse of Blackmoor Manor,
#12 - Secret of the Old Clock,
#13 - Last Train to Blue Moon Canyon,
#14 - Danger By Design,
#15 - The Creature of Kapu Cave,
#16 - The White Wolf of Icicle Creek,
#17 - Legend of the Crystal Skull,
#18 - The Phantom of Venice,
#19 - The Haunting of Castle Malloy,
#20 - Ransom of the Seven Ships,
#21 - Warnings at Waverly Academy,
#22 - Trail of the Twister,
#23 - Shadow at the Water's Edge,
#24 - The Captive Curse,
#25 - Alibi in Ashes,
#26 - Tomb of the Lost Queen,
#27 - The Deadly Device,
#28 - Ghost of Thornton Hall,
#29 - The Silent Spy,
#30 - The Shattered Medallion,
#31 - Labyrinth of Lies,
#32 – Sea of Darkness,
FAQs,
Graphics,
Installation,
PC
April 5th, 2014
You can find the system requirements for each Nancy Drew game by clicking the Games tab at the top of the page, then click on the game of your choice. For example, the system requirements for game #26 Tomb of the Lost Queen (PC) are: Operating System: Windows® XP/Vista/7 Minimum System Requirements: – 1.5 GHZ […]
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Posted in:
#01 - Secrets Can Kill,
#02 - Stay Tuned for Danger,
#03 - Message in a Haunted Mansion,
#04 - Treasure in the Royal Tower,
#05 - The Final Scene,
#06 - Secret of the Scarlet Hand,
#07 - Ghost Dogs of Moon Lake,
#08 - The Haunted Carousel,
#09 - Danger on Deception Island,
#10 - The Secret of Shadow Ranch,
#11 - Curse of Blackmoor Manor,
#12 - Secret of the Old Clock,
#13 - Last Train to Blue Moon Canyon,
#14 - Danger By Design,
#15 - The Creature of Kapu Cave,
#16 - The White Wolf of Icicle Creek,
#17 - Legend of the Crystal Skull,
#18 - The Phantom of Venice,
#19 - The Haunting of Castle Malloy,
#20 - Ransom of the Seven Ships,
#21 - Warnings at Waverly Academy,
#22 - Trail of the Twister,
#23 - Shadow at the Water's Edge,
#24 - The Captive Curse,
#25 - Alibi in Ashes,
#26 - Tomb of the Lost Queen,
#27 - The Deadly Device,
#28 - Ghost of Thornton Hall,
#29 - The Silent Spy,
#30 - The Shattered Medallion,
#31 - Labyrinth of Lies,
#32 – Sea of Darkness,
FAQs,
Graphics
April 5th, 2014
Her Interactive does not offer technical support for any of our games on older Windows OS including Windows 95 / 98 / ME / 2000. For help installing older games on your Windows Vista or Windows 7 system, follow this link.
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April 5th, 2014
When trying to run your Nancy Drew game, you receive this error message: Insert Disc 1 into the same drive you installed from This is usually caused when the game disc is inserted in a different drive than that originally installed from. Insert Disc 1 into a different disc drive, then launch the game again. […]
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April 5th, 2014
While playing your Nancy Drew game, you may experience one of these issues: • An error is displayed that says your sound settings are being changed • No sound plays during the game • Poor sound quality or sound “cuts out” while playing • Sound plays very fast These problems can occur if the sound […]
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April 5th, 2014
You may need to run the DirectX Diagnostic Tool (Dxdiag) to check your system requirements or performance, or to send to Tech Support for help resolving a problem. 1) To run the DirectX Diagnostic Tool: Windows Vista/Windows 7: Go to Start Menu > type "dxdiag" in the Search Bar, and hit the ENTER key. Windows […]
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April 5th, 2014
If you are experiencing technical problems with iTunes, the Apple App Store, or your iPad, iPhone, or iPod Touch, contact Apple Support. For any other questions about Nancy Drew Mobile Mysteries: Shadow Ranch, email TechSupport@herinteractive.com.
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April 5th, 2014
There is a single patch available to correct these three problems: 1) Zrender error popping up during campfire scene. 2) Trying to pop the next scene but none have been pushed error when standing in front of the painting. If you have a saved game before opening the music box, reload it. This patch will […]
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April 5th, 2014
If an older game did not install automatically on your Windows Vista or Windows 7 computer, use the instructions on this page to install your game manually. This page gives instructions for installing older games on Windows Vista/Windows 7 from a game disc. Click here for help installing older games on Windows Vista/7 from a […]
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Posted in:
#01 - Secrets Can Kill,
#03 - Message in a Haunted Mansion,
#04 - Treasure in the Royal Tower,
#05 - The Final Scene,
#06 - Secret of the Scarlet Hand,
#07 - Ghost Dogs of Moon Lake,
#08 - The Haunted Carousel,
#09 - Danger on Deception Island,
#10 - The Secret of Shadow Ranch,
#11 - Curse of Blackmoor Manor,
#12 - Secret of the Old Clock,
#13 - Last Train to Blue Moon Canyon,
#14 - Danger By Design,
#15 - The Creature of Kapu Cave,
#16 - The White Wolf of Icicle Creek,
FAQs,
Online Store - Physical Products,
PC
April 5th, 2014
If you receive one of these errors after installing your game: • Incorrect path to .ini file • Error – Incorrect path to .INI (CAL/CIFTREE) • CALTREE or CIFTREE Error This means that the game installer cannot write to the expected file location. Creating a path to a new installation location will correct this problem. […]
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Posted in:
#01 - Secrets Can Kill,
#03 - Message in a Haunted Mansion,
#04 - Treasure in the Royal Tower,
#05 - The Final Scene,
#06 - Secret of the Scarlet Hand,
#07 - Ghost Dogs of Moon Lake,
#08 - The Haunted Carousel,
#09 - Danger on Deception Island,
#10 - The Secret of Shadow Ranch,
#11 - Curse of Blackmoor Manor,
#12 - Secret of the Old Clock,
#13 - Last Train to Blue Moon Canyon,
FAQs,
Installation,
PC
