Patch – The Secret of Shadow Ranch: Zrender Error, Fifth Key, and Gameplay Error
There is a single patch available to correct these three problems:
1) Zrender error popping up during campfire scene.
2) Trying to pop the next scene but none have been pushed error when standing in front of the painting. If you have a saved game before opening the music box, reload it. This patch will allow you to continue. If you already have clicked on the letter in the music box, and don’t have a recently saved game, there is a hotspot in the upper right corner of the screen, which works as a step back.
3) Prevents the fifth key from disappearing before added into inventory. If you have already lost it, please restart from the Second Chance saved game.
Please download and install the patch by clicking on the attached file sha-full.exe and select ‘Run from this Location’ or ‘Open’ to install the updates to your game.
Hi there,
I’ve been playing Secret of Shadow Ranch, and when I went to open the game, I got an error message :
CloseDirectDraw90, Unable to restore original gamma ramp
-DDERR_SURFACELOST – Access to this surface is being refused becuse the surface is gone.
I’ve restarted my computer with no luck. Any ideas?
Alia
Hi Alia! Please contact us at techsupport@herinteractive.com so we can help you further. Thanks! (Start by telling us in the email what operating system you are on.)
i can`t get the game to play
Hi Wiliam! Please check out our FAQs or email us at techsupport@herinteractive.com. Thank you!
Hi I have brought the ranch and creature of kapu cave by focus I can play them but I cant uninstall the games becacse there is no filles when I in stalled the games so what can I do please let me know yours .
Hello yvonne! Would you please email us at techsupport@herinteractive.com and let us know your operating system as well? That way we can help you out further, thank you!
just purchased secret of shadow ranch and it will load, but crash when I try to start a new game.
Hi Elizabeth! Wold you please email us at techsupport@herinteractive.com and let us know what operating system you are running on? That way, we can help you out further. Thanks!
Hi, I was trying to load the game “secret of shadow ranch” but it won’t boot up
Hi Carlina! If you are still having trouble, please email us at techsupport@herinteractive.com and let us know your computer’s operating system. That way, we can help you out further. Thanks!