April 5th, 2014
There is a single patch available to correct these three problems: 1) Zrender error popping up during campfire scene. 2) Trying to pop the next scene but none have been pushed error when standing in front of the painting. If you have a saved game before opening the music box, reload it. This patch will […]
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April 5th, 2014
If an older game did not install automatically on your Windows Vista or Windows 7 computer, use the instructions on this page to install your game manually. This page gives instructions for installing older games on Windows Vista/Windows 7 from a game disc. Click here for help installing older games on Windows Vista/7 from a […]
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Posted in:
#01 - Secrets Can Kill,
#03 - Message in a Haunted Mansion,
#04 - Treasure in the Royal Tower,
#05 - The Final Scene,
#06 - Secret of the Scarlet Hand,
#07 - Ghost Dogs of Moon Lake,
#08 - The Haunted Carousel,
#09 - Danger on Deception Island,
#10 - The Secret of Shadow Ranch,
#11 - Curse of Blackmoor Manor,
#12 - Secret of the Old Clock,
#13 - Last Train to Blue Moon Canyon,
#14 - Danger By Design,
#15 - The Creature of Kapu Cave,
#16 - The White Wolf of Icicle Creek,
FAQs,
Online Store - Physical Products,
PC
April 5th, 2014
If you receive one of these errors after installing your game: • Incorrect path to .ini file • Error – Incorrect path to .INI (CAL/CIFTREE) • CALTREE or CIFTREE Error This means that the game installer cannot write to the expected file location. Creating a path to a new installation location will correct this problem. […]
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Posted in:
#01 - Secrets Can Kill,
#03 - Message in a Haunted Mansion,
#04 - Treasure in the Royal Tower,
#05 - The Final Scene,
#06 - Secret of the Scarlet Hand,
#07 - Ghost Dogs of Moon Lake,
#08 - The Haunted Carousel,
#09 - Danger on Deception Island,
#10 - The Secret of Shadow Ranch,
#11 - Curse of Blackmoor Manor,
#12 - Secret of the Old Clock,
#13 - Last Train to Blue Moon Canyon,
FAQs,
Installation,
PC
April 5th, 2014
If one of these error messages displays during installation: A file that is required cannot be installed because cabinet file XXXX.cab has an invalid digital signature. This may indicate that the cabinet file is corrupt. or Component Transfer Error Component: Required Video File Group: File: Error: Data error (Cyclic redundancy check) or Feature: Games File […]
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Posted in:
#01 - Secrets Can Kill,
#02 - Stay Tuned for Danger,
#03 - Message in a Haunted Mansion,
#04 - Treasure in the Royal Tower,
#05 - The Final Scene,
#06 - Secret of the Scarlet Hand,
#07 - Ghost Dogs of Moon Lake,
#08 - The Haunted Carousel,
#09 - Danger on Deception Island,
#10 - The Secret of Shadow Ranch,
#11 - Curse of Blackmoor Manor,
#12 - Secret of the Old Clock,
#13 - Last Train to Blue Moon Canyon,
#14 - Danger By Design,
#15 - The Creature of Kapu Cave,
#16 - The White Wolf of Icicle Creek,
#17 - Legend of the Crystal Skull,
#18 - The Phantom of Venice,
#19 - The Haunting of Castle Malloy,
#21 - Warnings at Waverly Academy,
#22 - Trail of the Twister,
#23 - Shadow at the Water's Edge,
#24 - The Captive Curse,
#25 - Alibi in Ashes,
#26 - Tomb of the Lost Queen,
FAQs,
Installation,
PC
April 5th, 2014
Technical Support does not provide game hints or tips. Sometimes, you may think there is something technically wrong with the game because you can’t progress further. In our games you usually can’t “move forward” until certain other steps are completed. First, check for steps that you may have missed – talk to other characters, search […]
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Posted in:
#01 - Secrets Can Kill,
#02 - Stay Tuned for Danger,
#03 - Message in a Haunted Mansion,
#04 - Treasure in the Royal Tower,
#05 - The Final Scene,
#06 - Secret of the Scarlet Hand,
#07 - Ghost Dogs of Moon Lake,
#08 - The Haunted Carousel,
#09 - Danger on Deception Island,
#10 - The Secret of Shadow Ranch,
#11 - Curse of Blackmoor Manor,
#12 - Secret of the Old Clock,
#13 - Last Train to Blue Moon Canyon,
#14 - Danger By Design,
#15 - The Creature of Kapu Cave,
#16 - The White Wolf of Icicle Creek,
#17 - Legend of the Crystal Skull,
#18 - The Phantom of Venice,
#19 - The Haunting of Castle Malloy,
#20 - Ransom of the Seven Ships,
#21 - Warnings at Waverly Academy,
#22 - Trail of the Twister,
#23 - Shadow at the Water's Edge,
#24 - The Captive Curse,
#25 - Alibi in Ashes,
#26 - Tomb of the Lost Queen,
#27 - The Deadly Device,
#28 - Ghost of Thornton Hall,
#29 - The Silent Spy,
#30 - The Shattered Medallion,
#31 - Labyrinth of Lies,
#32 – Sea of Darkness,
FAQs,
Gameplay,
iOS,
Mac,
Message Boards,
PC
April 5th, 2014
If an older game did not install automatically on your Windows Vista or Windows 7 computer, use the instructions on this page to install your game manually. This page gives instructions for installing older games on Windows Vista/Windows 7 from a digital download. Click here for help installing older games from a game disc. To […]
Read More »
Posted in:
#01 - Secrets Can Kill,
#03 - Message in a Haunted Mansion,
#04 - Treasure in the Royal Tower,
#05 - The Final Scene,
#06 - Secret of the Scarlet Hand,
#07 - Ghost Dogs of Moon Lake,
#08 - The Haunted Carousel,
#09 - Danger on Deception Island,
#10 - The Secret of Shadow Ranch,
#11 - Curse of Blackmoor Manor,
#12 - Secret of the Old Clock,
#13 - Last Train to Blue Moon Canyon,
FAQs,
Installation,
Online Store - Digital Downloads,
PC
April 5th, 2014
Graphics problems are usually caused by outdated video drivers, or by video cards that do not meet the game requirements. Graphics problems can include: • Game exits during puzzle or animation sequence • Mouse cursor flickers or disappears • Blocky text and boxed cursor • Game window is black • Boxes or outlines visible around […]
Read More »
Posted in:
#01 - Secrets Can Kill,
#02 - Stay Tuned for Danger,
#03 - Message in a Haunted Mansion,
#04 - Treasure in the Royal Tower,
#05 - The Final Scene,
#06 - Secret of the Scarlet Hand,
#07 - Ghost Dogs of Moon Lake,
#08 - The Haunted Carousel,
#09 - Danger on Deception Island,
#10 - The Secret of Shadow Ranch,
#11 - Curse of Blackmoor Manor,
#12 - Secret of the Old Clock,
#13 - Last Train to Blue Moon Canyon,
#14 - Danger By Design,
#15 - The Creature of Kapu Cave,
#16 - The White Wolf of Icicle Creek,
#17 - Legend of the Crystal Skull,
#18 - The Phantom of Venice,
#19 - The Haunting of Castle Malloy,
#20 - Ransom of the Seven Ships,
#21 - Warnings at Waverly Academy,
#22 - Trail of the Twister,
#23 - Shadow at the Water's Edge,
#24 - The Captive Curse,
#25 - Alibi in Ashes,
#26 - Tomb of the Lost Queen,
#27 - The Deadly Device,
#28 - Ghost of Thornton Hall,
#29 - The Silent Spy,
#30 - The Shattered Medallion,
#31 - Labyrinth of Lies,
#32 – Sea of Darkness,
FAQs,
Graphics,
Nancy Drew Dossier: Lights, Camera, Curses!,
Nancy Drew Dossier: Resorting to Danger,
PC
April 5th, 2014
Please follow these steps to help ensure a successful download: Log in to your Online Store Account. You can download by clicking the Begin Download button on the Order Details page. Click the Begin Download button once only. Do not double-click. If a prompt appears, click on Save (or Save File or Save Link As). […]
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April 5th, 2014
Online Store Support is available 24 hours a day, 7 days a week! If you have any questions about your Online Store purchase or account, or need help downloading your game, please contact Online Store Support (the Her Interactive Store at Digital River). If you purchased your game from another company’s website, you will need […]
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April 5th, 2014
If inserting the game Disc/Disc 1 into the disc drive does not start installation, the Autoplay option may be turned off, or the disc drive is having trouble reading the disc. If you are trying to install games #24 and higher, check whether your computer has a DVD drive. If installation does not start on […]
Read More »
Posted in:
#01 - Secrets Can Kill,
#02 - Stay Tuned for Danger,
#03 - Message in a Haunted Mansion,
#04 - Treasure in the Royal Tower,
#05 - The Final Scene,
#06 - Secret of the Scarlet Hand,
#07 - Ghost Dogs of Moon Lake,
#08 - The Haunted Carousel,
#09 - Danger on Deception Island,
#10 - The Secret of Shadow Ranch,
#11 - Curse of Blackmoor Manor,
#12 - Secret of the Old Clock,
#13 - Last Train to Blue Moon Canyon,
#14 - Danger By Design,
#15 - The Creature of Kapu Cave,
#16 - The White Wolf of Icicle Creek,
#17 - Legend of the Crystal Skull,
#18 - The Phantom of Venice,
#19 - The Haunting of Castle Malloy,
#21 - Warnings at Waverly Academy,
#22 - Trail of the Twister,
#23 - Shadow at the Water's Edge,
#24 - The Captive Curse,
#25 - Alibi in Ashes,
#26 - Tomb of the Lost Queen,
FAQs,
Installation,
Nancy Drew Dossier: Lights, Camera, Curses!,
Nancy Drew Dossier: Resorting to Danger,
PC,
Secrets Can Kill - Remastered
