.CAB, Cabinet File, or Digital Signature Error
If one of these error messages displays during installation:
A file that is required cannot be installed because cabinet file XXXX.cab has an invalid digital signature. This may indicate that the cabinet file is corrupt.
Component Transfer Error
Component: Required Video
Error: Data error (Cyclic redundancy check)
Feature: Games File Component: Video
Error: Incorrect Function
This means that there is a cabinet file error. The cabinet (.cab) error is usually caused by one of three issues: damaged or dirty discs; an auto-run window popping up in the background after inserting disc 2; or a problem with the disc drive itself.
Verify that the disc is free of smudges or scratches, cleaning gently if necessary, and try to reinstall. If you still receive an error, try copying the contents of the game disc(s) to a folder on your desktop, then installing manually from this new folder.
1) Create a new folder on your Desktop and name it after the game.
2) If the game comes with two discs, put Disc 2 in your Disc Drive. Close any AutoPlay window that pops up.
3) Go to Start > Computer > right-click Disc Drive > Open to view the files on disc.
4) Highlight all files and copy them from Disc 2 into the new folder on your desktop.
5) Once all files have copied over, remove Disc 2 and put Disc 1 in the Disc Drive.
6) Repeat for Disc 1 by highlighting all files and copying them into the folder on your desktop. If a file warning comes up that the same file name already exists, choose Copy & Replace.
7) Once all files have copied over, open the folder and double-click on Setup.exe to start installation. If you do not see the .exe at the end of the file, look for the file named Setup that says “Application” or “Installshield Launcher” next to it.
8) Finish the installation process. Once installation is complete and you have checked that the game launches and plays correctly, you can delete the folder you created from your desktop.
If you still receive the cabinet error after taking these steps, try installing the game on another computer. If the cabinet error appears on another computer, please contact Tech Support directly for further help.
Was this solution helpful? Did it solve your issue? If not, please contact our Technical Support team at firstname.lastname@example.org.
I have been trying to install Secrets Can Kill Remastered for several weeks, and have tried a lot of different ways in trying to install it. What the installer information says is “A file that is required cannot be installed because the cabinet file SCK13.cab has an invalid digital signature. This may indicate that the cabinet file is corrupt.” I have tried the instructions that is said on Herinteractive, but no success. I have also tried installing several times on a different computer, and it still doesn’t seem to want to install. I have checked for scratches and smudges, but there is none on the disk. It is also only one disk to install. Thank you so much for your time in answering my question!
The same thing happened to me with Treasure in the Royal Tower. I had to log into the admin on my computer and if you have antivirus software disable it. I did not copy the files but I did steps one, two, and three. I double clicked the setup application and went through the installation process until the screen that asks you where to store the game info. I clicked browse, users, admin, and then found the folder I created under documents. I finished the installation process and the game launched when it ended. Hope this helps!
I am trying to install The Ransom of the Seven Ships. An error keeps coming up about a corrupt file and an invalid signature. I am trying to follow the provided directions on your website to make this game work, however, I can’t even get the files to copy over without the CD freezing and getting a “not responding” error. Please help!
Hi Lisa, please email us at email@example.com and we can help!
This is what’s happening to me right now! I just bought this game!
I’m missing a video File in my game that wont download the game.
Hi Nate! Are you having trouble downloading or installing? Would you please email us at firstname.lastname@example.org so we can help you? (Mention which game you are having trouble with, too.) Thanks!
I had a corrupt cabinet file as well while trying to install Ransom of the Seven Ships which has two discs. I followed instructions but it did not work so I decided to only copy and paste the .cab files and the setup files, I did NOT copy and paste the .ini files or the auto start files. That fixed it and I was able to set up the game. I would suggest copying just the cab and setup files and see if that helps.
tried the copying the discs to a folder it still doesnt intstall i am about to just throw this game away and not buy any more nancy drew games for the kids or any game by this company
Hi again Kimberly. What is it that is preventing the game from installing? We can help you figure this out and get your game working, please email us at email@example.com. Thanks!
I have all of your games. I have windows 7and a computer windows 8. My games are not working. This is a great disappointment. I keep my games in great shape. I don’t understand because they use to work fine. I feel like somehow I was taken advantage of, cause its the same game system and they don’t work. I have noticed other are complaining. whats up here?
Hello Linda! Are you having trouble installing the games? Or are they already installed? Please email us at firstname.lastname@example.org and let us know what is wrong so we can help you out more specifically, thank you!
my game will not load on to an computers it the game nancy drew waverly academy ive tried everything and my computers wont let me click on the techsupport email thing they recomend me to email
Hi again Kimberly, if you cannot write up an email through clicking on the email@example.com link I supplied, fill out the form we have on our site here (under the Tech Support field): https://www.herinteractive.com/support/contact-support/#squelch-taas-accordion-shortcode-content-1 and we can help you figure out how to get your games to work.
it keeps saying wac11.cab has a wrong or something signature just threw the game i bought away i used to be able to install the game with no problems now i have problems installing it for my friends kid to play will not buy another nancy drew game..
Hi again Kimberly, I’ll alert tech support to be on the lookout for your incoming email via the Contact Support form.
same issue as many above with ransom, tried to copy files from disc 2 but it stop responding and crashed my pc. it’s pointless telling me to contact tech support because when i did this originally i was told it was my hardware. have new hardware still doing it. tried to contact tech support just after christmas, its now january and im still waiting for a response.
Hello Angela, I apologize for the delay in our team emailing you back. We are still catching up on the holiday break messages and emails and game reviews. Please keep an eye out for our email as we are trying hard to get to them all.
I am reinstalling Shadow at the Water’s Edge to play and it keeps saying I might have a corrupted CAB file during installation. I have the two discs for the game and and tried cleaning my disc before.
Hi Kayleigh! Would you please email us at firstname.lastname@example.org and let us know what operating system you are trying install the game on? Thank you!