Unable to Uninstall from Control Panel

If you are unable to uninstall the game from the Control Panel using Add/Remove programs or Uninstall feature, a partial or failed installation of some files is preventing normal installation behavior.

Use the Uninstall Tool in the game folder or the Nancy Drew folder. If given the option to Modify, Repair or Remove, choose Remove.

If the Uninstall Tool is not available for this game, go to Start > Search and search by game title. Delete all results.

After uninstalling the game, search again by game title to verify all game folders have been removed from your computer. Any remaining game folders will be in one of the following locations (depending on the game title and your operating system):

C:Nancy Drew
C:Program FilesNancy Drew
For XP: ‘My Documents’ folder (C:Documents and SettingsUsernameMy Documents)
For Vista/7: ‘Documents’ folder (C:UsersUsernameDocuments)

NB: The folder in Documents contains the saved games for that game title. Deleting this folder will delete your saved games.

Empty your Recycle Bin.

Deleting these game folders removes the game from your computer. If a listing for the game still appears in your Add/Remove Programs list , the file size will now be 0 kb, and you can consider the game completely removed.



4 responses to “Unable to Uninstall from Control Panel”

  1. Hannah J says:

    Thanks so much!
    My computer is old, and I need to uninstall Nancys before I can install new Nancys! >:)

  2. Virginia Cowen says:

    I have a nook. If there’s a control panel, I have no ideea where it is?

  3. Lydia says:


    I installed Midnight in Salem digitally and it worked fine and was super fun to play! I have an old computer though so now I’d like to uninstall it to make room for other games.
    But I can’t find anyway to uninstall it by the normal way of looking in my control panel. What do you recommend?

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