April 5th, 2014
If you are unable to uninstall the game from the Control Panel using Add/Remove programs or Uninstall feature, a partial or failed installation of some files is preventing normal installation behavior. Use the Uninstall Tool in the game folder or the Nancy Drew folder. If given the option to Modify, Repair or Remove, choose Remove. […]
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Posted in:
#01 - Secrets Can Kill,
#03 - Message in a Haunted Mansion,
#04 - Treasure in the Royal Tower,
#05 - The Final Scene,
#06 - Secret of the Scarlet Hand,
#07 - Ghost Dogs of Moon Lake,
#08 - The Haunted Carousel,
#09 - Danger on Deception Island,
#10 - The Secret of Shadow Ranch,
#11 - Curse of Blackmoor Manor,
#12 - Secret of the Old Clock,
#13 - Last Train to Blue Moon Canyon,
#14 - Danger By Design,
#15 - The Creature of Kapu Cave,
#16 - The White Wolf of Icicle Creek,
#17 - Legend of the Crystal Skull,
FAQs,
Installation,
PC
April 5th, 2014
If saved games don’t show game progress, won’t load, or were accidentally overwritten, a failed installation or corrupted file may be preventing games from saving correctly. Uninstalling and reinstalling the game should fix corrupted files. Before uninstalling, copy your saved game folder onto the Desktop. Then delete the saved game folder. The saved game folder […]
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Posted in:
#01 - Secrets Can Kill,
#02 - Stay Tuned for Danger,
#10 - The Secret of Shadow Ranch,
#11 - Curse of Blackmoor Manor,
#12 - Secret of the Old Clock,
#13 - Last Train to Blue Moon Canyon,
#14 - Danger By Design,
#15 - The Creature of Kapu Cave,
#16 - The White Wolf of Icicle Creek,
#17 - Legend of the Crystal Skull,
#18 - The Phantom of Venice,
#19 - The Haunting of Castle Malloy,
#21 - Warnings at Waverly Academy,
#22 - Trail of the Twister,
#23 - Shadow at the Water's Edge,
FAQs,
Gameplay,
PC,
Uncategorized
April 5th, 2014
You may receive one of the following error messages when starting your game: • Application failed because of missing component d3dx9_33dll • DirectX error • DirectDraw or INTDirectdraw error These errors occur when DirectX 9.0 is not correctly installed (multiple versions of DirectX may run at the same time), or a newer version of DirectX […]
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Posted in:
#01 - Secrets Can Kill,
#02 - Stay Tuned for Danger,
#03 - Message in a Haunted Mansion,
#04 - Treasure in the Royal Tower,
#05 - The Final Scene,
#06 - Secret of the Scarlet Hand,
#07 - Ghost Dogs of Moon Lake,
#08 - The Haunted Carousel,
#09 - Danger on Deception Island,
#10 - The Secret of Shadow Ranch,
#11 - Curse of Blackmoor Manor,
#12 - Secret of the Old Clock,
#13 - Last Train to Blue Moon Canyon,
#14 - Danger By Design,
#15 - The Creature of Kapu Cave,
#16 - The White Wolf of Icicle Creek,
#17 - Legend of the Crystal Skull,
#18 - The Phantom of Venice,
#19 - The Haunting of Castle Malloy,
#20 - Ransom of the Seven Ships,
#21 - Warnings at Waverly Academy,
#22 - Trail of the Twister,
#23 - Shadow at the Water's Edge,
#24 - The Captive Curse,
#25 - Alibi in Ashes,
#26 - Tomb of the Lost Queen,
#27 - The Deadly Device,
#28 - Ghost of Thornton Hall,
#29 - The Silent Spy,
#30 - The Shattered Medallion,
#31 - Labyrinth of Lies,
#32 – Sea of Darkness,
FAQs,
Graphics,
Installation,
PC
April 5th, 2014
You can find the system requirements for each Nancy Drew game by clicking the Games tab at the top of the page, then click on the game of your choice. For example, the system requirements for game #26 Tomb of the Lost Queen (PC) are: Operating System: Windows® XP/Vista/7 Minimum System Requirements: – 1.5 GHZ […]
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Posted in:
#01 - Secrets Can Kill,
#02 - Stay Tuned for Danger,
#03 - Message in a Haunted Mansion,
#04 - Treasure in the Royal Tower,
#05 - The Final Scene,
#06 - Secret of the Scarlet Hand,
#07 - Ghost Dogs of Moon Lake,
#08 - The Haunted Carousel,
#09 - Danger on Deception Island,
#10 - The Secret of Shadow Ranch,
#11 - Curse of Blackmoor Manor,
#12 - Secret of the Old Clock,
#13 - Last Train to Blue Moon Canyon,
#14 - Danger By Design,
#15 - The Creature of Kapu Cave,
#16 - The White Wolf of Icicle Creek,
#17 - Legend of the Crystal Skull,
#18 - The Phantom of Venice,
#19 - The Haunting of Castle Malloy,
#20 - Ransom of the Seven Ships,
#21 - Warnings at Waverly Academy,
#22 - Trail of the Twister,
#23 - Shadow at the Water's Edge,
#24 - The Captive Curse,
#25 - Alibi in Ashes,
#26 - Tomb of the Lost Queen,
#27 - The Deadly Device,
#28 - Ghost of Thornton Hall,
#29 - The Silent Spy,
#30 - The Shattered Medallion,
#31 - Labyrinth of Lies,
#32 – Sea of Darkness,
FAQs,
Graphics
April 5th, 2014
If an older game did not install automatically on your Windows Vista or Windows 7 computer, use the instructions on this page to install your game manually. This page gives instructions for installing older games on Windows Vista/Windows 7 from a game disc. Click here for help installing older games on Windows Vista/7 from a […]
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Posted in:
#01 - Secrets Can Kill,
#03 - Message in a Haunted Mansion,
#04 - Treasure in the Royal Tower,
#05 - The Final Scene,
#06 - Secret of the Scarlet Hand,
#07 - Ghost Dogs of Moon Lake,
#08 - The Haunted Carousel,
#09 - Danger on Deception Island,
#10 - The Secret of Shadow Ranch,
#11 - Curse of Blackmoor Manor,
#12 - Secret of the Old Clock,
#13 - Last Train to Blue Moon Canyon,
#14 - Danger By Design,
#15 - The Creature of Kapu Cave,
#16 - The White Wolf of Icicle Creek,
FAQs,
Online Store - Physical Products,
PC
April 5th, 2014
If one of these error messages displays during installation: A file that is required cannot be installed because cabinet file XXXX.cab has an invalid digital signature. This may indicate that the cabinet file is corrupt. or Component Transfer Error Component: Required Video File Group: File: Error: Data error (Cyclic redundancy check) or Feature: Games File […]
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Posted in:
#01 - Secrets Can Kill,
#02 - Stay Tuned for Danger,
#03 - Message in a Haunted Mansion,
#04 - Treasure in the Royal Tower,
#05 - The Final Scene,
#06 - Secret of the Scarlet Hand,
#07 - Ghost Dogs of Moon Lake,
#08 - The Haunted Carousel,
#09 - Danger on Deception Island,
#10 - The Secret of Shadow Ranch,
#11 - Curse of Blackmoor Manor,
#12 - Secret of the Old Clock,
#13 - Last Train to Blue Moon Canyon,
#14 - Danger By Design,
#15 - The Creature of Kapu Cave,
#16 - The White Wolf of Icicle Creek,
#17 - Legend of the Crystal Skull,
#18 - The Phantom of Venice,
#19 - The Haunting of Castle Malloy,
#21 - Warnings at Waverly Academy,
#22 - Trail of the Twister,
#23 - Shadow at the Water's Edge,
#24 - The Captive Curse,
#25 - Alibi in Ashes,
#26 - Tomb of the Lost Queen,
FAQs,
Installation,
PC
April 5th, 2014
Technical Support does not provide game hints or tips. Sometimes, you may think there is something technically wrong with the game because you can’t progress further. In our games you usually can’t “move forward” until certain other steps are completed. First, check for steps that you may have missed – talk to other characters, search […]
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Posted in:
#01 - Secrets Can Kill,
#02 - Stay Tuned for Danger,
#03 - Message in a Haunted Mansion,
#04 - Treasure in the Royal Tower,
#05 - The Final Scene,
#06 - Secret of the Scarlet Hand,
#07 - Ghost Dogs of Moon Lake,
#08 - The Haunted Carousel,
#09 - Danger on Deception Island,
#10 - The Secret of Shadow Ranch,
#11 - Curse of Blackmoor Manor,
#12 - Secret of the Old Clock,
#13 - Last Train to Blue Moon Canyon,
#14 - Danger By Design,
#15 - The Creature of Kapu Cave,
#16 - The White Wolf of Icicle Creek,
#17 - Legend of the Crystal Skull,
#18 - The Phantom of Venice,
#19 - The Haunting of Castle Malloy,
#20 - Ransom of the Seven Ships,
#21 - Warnings at Waverly Academy,
#22 - Trail of the Twister,
#23 - Shadow at the Water's Edge,
#24 - The Captive Curse,
#25 - Alibi in Ashes,
#26 - Tomb of the Lost Queen,
#27 - The Deadly Device,
#28 - Ghost of Thornton Hall,
#29 - The Silent Spy,
#30 - The Shattered Medallion,
#31 - Labyrinth of Lies,
#32 – Sea of Darkness,
FAQs,
Gameplay,
iOS,
Mac,
Message Boards,
PC
April 5th, 2014
Graphics problems are usually caused by outdated video drivers, or by video cards that do not meet the game requirements. Graphics problems can include: • Game exits during puzzle or animation sequence • Mouse cursor flickers or disappears • Blocky text and boxed cursor • Game window is black • Boxes or outlines visible around […]
Read More »
Posted in:
#01 - Secrets Can Kill,
#02 - Stay Tuned for Danger,
#03 - Message in a Haunted Mansion,
#04 - Treasure in the Royal Tower,
#05 - The Final Scene,
#06 - Secret of the Scarlet Hand,
#07 - Ghost Dogs of Moon Lake,
#08 - The Haunted Carousel,
#09 - Danger on Deception Island,
#10 - The Secret of Shadow Ranch,
#11 - Curse of Blackmoor Manor,
#12 - Secret of the Old Clock,
#13 - Last Train to Blue Moon Canyon,
#14 - Danger By Design,
#15 - The Creature of Kapu Cave,
#16 - The White Wolf of Icicle Creek,
#17 - Legend of the Crystal Skull,
#18 - The Phantom of Venice,
#19 - The Haunting of Castle Malloy,
#20 - Ransom of the Seven Ships,
#21 - Warnings at Waverly Academy,
#22 - Trail of the Twister,
#23 - Shadow at the Water's Edge,
#24 - The Captive Curse,
#25 - Alibi in Ashes,
#26 - Tomb of the Lost Queen,
#27 - The Deadly Device,
#28 - Ghost of Thornton Hall,
#29 - The Silent Spy,
#30 - The Shattered Medallion,
#31 - Labyrinth of Lies,
#32 – Sea of Darkness,
FAQs,
Graphics,
Nancy Drew Dossier: Lights, Camera, Curses!,
Nancy Drew Dossier: Resorting to Danger,
PC
April 5th, 2014
If inserting the game Disc/Disc 1 into the disc drive does not start installation, the Autoplay option may be turned off, or the disc drive is having trouble reading the disc. If you are trying to install games #24 and higher, check whether your computer has a DVD drive. If installation does not start on […]
Read More »
Posted in:
#01 - Secrets Can Kill,
#02 - Stay Tuned for Danger,
#03 - Message in a Haunted Mansion,
#04 - Treasure in the Royal Tower,
#05 - The Final Scene,
#06 - Secret of the Scarlet Hand,
#07 - Ghost Dogs of Moon Lake,
#08 - The Haunted Carousel,
#09 - Danger on Deception Island,
#10 - The Secret of Shadow Ranch,
#11 - Curse of Blackmoor Manor,
#12 - Secret of the Old Clock,
#13 - Last Train to Blue Moon Canyon,
#14 - Danger By Design,
#15 - The Creature of Kapu Cave,
#16 - The White Wolf of Icicle Creek,
#17 - Legend of the Crystal Skull,
#18 - The Phantom of Venice,
#19 - The Haunting of Castle Malloy,
#21 - Warnings at Waverly Academy,
#22 - Trail of the Twister,
#23 - Shadow at the Water's Edge,
#24 - The Captive Curse,
#25 - Alibi in Ashes,
#26 - Tomb of the Lost Queen,
FAQs,
Installation,
Nancy Drew Dossier: Lights, Camera, Curses!,
Nancy Drew Dossier: Resorting to Danger,
PC,
Secrets Can Kill - Remastered
April 5th, 2014
If your game locks up or crashes during gameplay, or if the game does not start after clicking on the shortcut icon, it may not have installed correctly. Uninstalling and reinstalling the game will usually resolve this problem. Use the Uninstall Tool in the game folder, or if this is not available, uninstall from the […]
Read More »
Posted in:
#01 - Secrets Can Kill,
#02 - Stay Tuned for Danger,
#03 - Message in a Haunted Mansion,
#04 - Treasure in the Royal Tower,
#05 - The Final Scene,
#06 - Secret of the Scarlet Hand,
#07 - Ghost Dogs of Moon Lake,
#08 - The Haunted Carousel,
#09 - Danger on Deception Island,
#10 - The Secret of Shadow Ranch,
#11 - Curse of Blackmoor Manor,
#12 - Secret of the Old Clock,
#13 - Last Train to Blue Moon Canyon,
#14 - Danger By Design,
#15 - The Creature of Kapu Cave,
#16 - The White Wolf of Icicle Creek,
#17 - Legend of the Crystal Skull,
#18 - The Phantom of Venice,
#19 - The Haunting of Castle Malloy,
#21 - Warnings at Waverly Academy,
FAQs,
Installation,
PC
