#13 – Last Train to Blue Moon Canyon Archives


Where can I find the System Requirements for each game?

You can find the system requirements for each Nancy Drew game by clicking the Games tab at the top of the page, then click on the game of your choice. For example, the system requirements for game #26 Tomb of the Lost Queen (PC) are: Operating System: Windows® XP/Vista/7 Minimum System Requirements: – 1.5 GHZ […]

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Windows Vista / Windows 7 Installation

If an older game did not install automatically on your Windows Vista or Windows 7 computer, use the instructions on this page to install your game manually. This page gives instructions for installing older games on Windows Vista/Windows 7 from a game disc. Click here for help installing older games on Windows Vista/7 from a […]

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INI Error or CAL/CIFTREE Error

If you receive one of these errors after installing your game: • Incorrect path to .ini file • Error – Incorrect path to .INI (CAL/CIFTREE) • CALTREE or CIFTREE Error This means that the game installer cannot write to the expected file location. Creating a path to a new installation location will correct this problem. […]

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.CAB, Cabinet File, or Digital Signature Error

If one of these error messages displays during installation: A file that is required cannot be installed because cabinet file XXXX.cab has an invalid digital signature. This may indicate that the cabinet file is corrupt. or Component Transfer Error Component: Required Video File Group: File: Error: Data error (Cyclic redundancy check) or Feature: Games File […]

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I’m stuck in a game!

Technical Support does not provide game hints or tips. Sometimes, you may think there is something technically wrong with the game because you can’t progress further. In our games you usually can’t “move forward” until certain other steps are completed. First, check for steps that you may have missed – talk to other characters, search […]

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Windows Vista / Windows 7 Installation – Digital Download

If an older game did not install automatically on your Windows Vista or Windows 7 computer, use the instructions on this page to install your game manually. This page gives instructions for installing older games on Windows Vista/Windows 7 from a digital download. Click here for help installing older games from a game disc. To […]

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Graphics Problems

Graphics problems are usually caused by outdated video drivers, or by video cards that do not meet the game requirements. Graphics problems can include: • Game exits during puzzle or animation sequence • Mouse cursor flickers or disappears • Blocky text and boxed cursor • Game window is black • Boxes or outlines visible around […]

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Install does not start when I put the disc in the drive!

If inserting the game Disc/Disc 1 into the disc drive does not start installation, the Autoplay option may be turned off, or the disc drive is having trouble reading the disc. If you are trying to install games #24 and higher, check whether your computer has a DVD drive. If installation does not start on […]

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Game Freezes or Crashes during Gameplay

If your game locks up or crashes during gameplay, or if the game does not start after clicking on the shortcut icon, it may not have installed correctly. Uninstalling and reinstalling the game will usually resolve this problem. Use the Uninstall Tool in the game folder, or if this is not available, uninstall from the […]

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