Frequently Asked Questions


Patch – Last Train to Blue Moon Canyon: Taffy Sort Puzzle

If the cursor freezes when playing the Taffy Sort Puzzle, this problem is usually caused by running the game on a system that does not meet our minimum specifications, other programs running in the background while playing the game, or outdated video drivers. See our Graphics Problems page for help with updating your video drivers. […]

Read More »

Patch – Last Train to Blue Moon Canyon: Taffy Sort Puzzle

If the cursor freezes when playing the Taffy Sort Puzzle, this problem is usually caused by running the game on a system that does not meet our minimum specifications, other programs running in the background while playing the game, or outdated video drivers. See our Graphics Problems page for help with updating your video drivers. […]

Read More »

Patch – The White Wolf of Icicle Creek: Isis Command Box

There is a patch available for this problem: Saving the game while the Isis Command Menu is open causes the Isis Command Menu to stay on the screen. PATCH FOR THE CD-ROM (DISC) VERSION OF THE GAME ONLY: Download the patch from the attached file below (IceUpdater1.0.1.exe). This patch will ask you to find the […]

Read More »

Patch – The White Wolf of Icicle Creek: S3/Via Unichrome Video Card

While playing The White Wolf of Icicle Creek, a smaller copy of the game screen blocks the main screen of the game, producing a “picture-in-picture” effect. This only occurs in systems using a 3/VIA Unichrome video card. The S3/VIA Unichrome video card does not fully support all the components of DirectX 9.0 required to run […]

Read More »

Patch – The White Wolf of Icicle Creek: Digital Download Version

A single patch is available to correct these four problems: 1) Ned phone freeze. 2) Guadalupe availability issues. 3) S3/ViA Unichrome “Picture-in-Picture” problems. 4) Slow performance, end-game chase issues. Download and run the Digital Download Update: Digital Download  NB: This download is for the digital download version of the game. For the game on CD-Rom, […]

Read More »

Patch – The White Wolf of Icicle Creek: CD Version

A single patch is available to correct these four problems: 1) Ned phone freeze. 2) Guadalupe availability issues. 3) S3/ViA Unichrome “Picture-in-Picture” problems. 4) Slow performance, end-game chase issues. Download the ICE Update for CD-Rom/game on disc: ICE Updater 1.1.2 Save and Run the update from the folder where your game is installed. NB: This […]

Read More »

Patch – Legend of the Crystal Skull: Mushroom Missing from Inventory

A patch is available to correct this problem: During the mushroom hunt, the inventory shows only 4 mushrooms, even though 5 have been collected. ***This update will work for both the CD and Digital Download versions of the game.*** Sometimes a mushroom has been overlooked or not actually taken and added to the inventory during […]

Read More »

Posted in: FAQs

DLA error occurs during install, can’t remove Disc 1 from drive

If you receive a DLA error during installation and are unable to remove Disc 1 from the disc drive, it means that the Sonic DLA program on your computer is preventing the game installer from functioning normally. Disable or remove the DLA program before installing the game. To disable DLA (Windows XP): 1. Go to […]

Read More »

Posted in: FAQs, Installation, PC

Trail of the Twister/Warnings at Waverly Academy: Cell Phone Photos Blank

If the photos taken with the cell phone show up blank, this problem may be caused by running the game on a system that does not meet our minimum specifications, or outdated video drivers. See our Graphics Problems page for help with updating your video drivers.  

Read More »

Patch – The Haunting of Castle Malloy: Nancy Walks in Place and Kyler Conversation Freeze – Digital Download

A single patch is available to correct two problems: 1) At the beginning of the game, Nancy appears to “walk in place” on the map. 2) While speaking with Kyler late in the game, the conversation freezes. NB: The “Nancy walks in place” problem may be caused by running the game on a system that […]

Read More »

  • FAQ Categories

  • Search

archives

As seen on CBS News, FOX, and CBS News

Follow Us