Patch – Danger on Deception Island: Clams Missing and CSound Error
Two separate patches are available on this page, one for each of the following items:
1. Game crashes when speaking to Casey about the wood samples and gives error message:
CSound::Load Digi Sound()-channel 13 error, file E:CD SoundNCP06na.his,CDirect Sound()-Could not open file, most recent HRESULT Direct Sound func Return=DS_OK
2. Unable to find all the clams in the clamming activity.
Please download and install the appropriate patch following the directions below.
1. If you are receiving the sound error, please click on the attached file ddi-wood.exe and select ‘Run from this Location’ or ‘Open’ to update your game to fix the sound file errors.
2. Some users are unable to find all the clams in the clamming activity. Before downloading the patch, please note that:
Four (4) clams are found below the lighthouse.
Eleven (11) clams are found at Sand Castle Beach.
After looking for clams in these locations again if you are unable to locate all the clams, download one of the patches and follow the instructions below: DDI_Clamming.zip (recommended download, zipped file).
Instructions for clamming patch:
– Save the patch to any location on your PC.
– Double-click the patch or select ‘Open’ or ‘Save As’.
– When the patch installer finishes, start your game and go to Whale World.
– Go inside the doors and turn to your right.
– Go to the pedestal table with starfish souvenirs.
– Click on the blue and yellow starfish in the center of the screen.
You will now be able to turn your filled clam bucket in to Jenna.
Hi!
My name is Kevin, I’ve got a problem.One of the tasks in danger on deception Island is to find 15 clams.I’ve searched near the lighthouse and on the Island, and even though Nancy says that she cannot find any more clams on either place. I still lack 2 clams. I’ve downloaded the patch without any results, and am clueless on what to do now? p.s I don’t if this effects the game in any way but I bought the game on steam.
Hi Kevin! Please email us at techsupport@herinteractive.com and we can help!
After some closer inspection I realize that I didn’t updat the game correct file. The problem is that I bought the game on steam so I have no clue what file on my computer I need to update in order for the patch to work?
If you have Vista or Windows 7, and you bought the game from Steam, you want to install it in here: C:\Program Files (x86)\Steam\SteamApps\common\Nancy Drew Danger on Deception Island\Ciftree
I downloaded the zip file and followed the directions. However the cafe is still closed and I still cannot find all of the clams.. I only have 13.
Hi Madi, keep returning to the 3 different locations (beach at lighthouse, secret beach, the sandbar at the secret beach). If you think the patch didn’t work, then please contact us at techsupport@herinteractive.com and we can help further!
Hi. I have the old physical copy of danger on deception island, and I just recently downloaded it onto my windows 8 laptop. I have read your instructions on how to creat a new document file and install older games. I have already successfully installed other older games without any problems, but this game says ( CSound::LoadDIGISound() – channel 26 error, file D: \ CDSound\…..etc) and then won’t let me get past the introduction of the game before it freezes. What can I do to fix this?? Thanks!
Hi Kate! Please email us at techsupport@herinteractive.com and we can help figure this out. Thanks!
i downloaded the patch for the clams however it kept saying that it was an invalid directory and wouldn’t let me complete the update
Hi Sam! Please email us at techsupport@herinteractive.com so we can help get this fixed. Thanks!
I just downloaded danger on deception Island and found I cannot use the Menu, so I can’t save and quit. I am unable to close my new HP notebook, and had to keep physically turning off the machine. Your help is greatly needed.
Hi Sherry! Please contact us at techsupport@herinteractive.com so we can help further. Thanks!
I downloaded the patch for the clams and received a message that it was an invalid directory.
Hi Janet! If you are still having trouble, please contact us at techsupport@herinteractive.com and we can help you further. Thanks!
Hi, I have downloaded the patch for the clams (not sure if I have done it correctly, however) and I have gone back to the 3 locations but still cannot find the last 2 clams to progress in the game.
Hi Bethany! If you are still having trouble, please email us at techsupport@herinteractive.com and we can help you further. Thanks!
I installed this game and get an error message saying it can’t find the game.ini file. What on earth do I do?
Hello Jana! Please check out our FAQ post here about the INI file. If you still have troubles, please contact us at techsupport@herinteractive.com. Thanks!
I tried installing the patch but it is showing ‘invalid directory’ so I looked for the game myself instead of letting my pc do it and it told me the update successfully installed but I’m still stuck with 13 clams and can’t d anything else.
Hello Eileen, would you please email us at techsupport@herinteractive.com and let us know what operating system you are on? That way we can help you further. Thanks!
Hi, I bought the game off of amazon for windows 10, will this work because I remember trying to do this before and I ended up restarting the game.
Hi Julie, it should work, but I cannot gaurentee the game cooperating since it wasn’t directly purchase from us. However, I would give it a try, and if run into any problems with this patch, please contact us at techsupport@herinteractive.com.
Hi, I followed your directions to install this game using WineSkin on my MacBook Pro. I have been able to install all the other games with no issue- but for this one i need the clamming patch. What do i need to do to get it to work on my mac?
Hi Georgina! If the Wineskin tech support forums do not have answers to adding patches, try contacting us at techsupport@herinteractive.com. We can certainly help you understand how the PC game patch is installed, but cannot guarantee we’ll know how to help you with their program.
I have fun pass through Game House. I had all 15 clams and now mu bucket is empty and it wont let me add to it. I downloaded this fix thinking maybe my bucket would actually be full and i could pass it to JD but it is not working – the cafe is still closed. This is a horrible experience. Very frustrating. Please advise how to either get my bucket with the clams back OR how to fix so I can re-collect the clams. Everytime i find one the bucket shows empty and it wont add it in.