April 5th, 2014
Q: Where can I find the unlock/registration/installation code for my Mac game? NB: Unlock codes are not required for PC games. A:Mac games require entry of a 20-character code during the Registration step of the installer. For games installed from Disc (CD or DVD): the Mac code can be found on the Mac Manual insert […]
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April 5th, 2014
How to digitally download Mac games purchased from the Her Interactive Online Store. 1) Log in to your Online Store Account then open your Order, or follow the download link in your Order confirmation email. 2) From the Order Details page, click the Begin Download button to start the download. Download progress is visible in […]
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April 5th, 2014
How to install Nancy Drew Games on Mac. 1) Insert disc in drive, or open .DMG file from your digital download. 2) Installer will open. Click Installer icon or text to start installation, then click Continue from Introduction. 3) Agree to License Agreement. 4) Enter Registration Code (click here for help finding and entering your […]
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April 5th, 2014
Minimum System Requirements for The Deadly Device on PC (Windows) Operating System: Windows® XP/Vista/7 – 1.5 GHZ or greater Pentium 4 CPU or equivalent class – 512 MB of RAM – 3 GB or more hard drive space – 128 MB DirectX 9.0 compatible video card – 16 bit DirectX compatible sound card – 4x […]
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April 5th, 2014
The Strategy Guide for The Deadly Device is only available in Digital Download (.PDF) format. It is not available for sale as a printed handbook. Digital Strategy Guides offer: – Instant Download – Mac, PC, & Mobile compatibility (with Adobe Reader) – Can be printed by customer – Full Color – Can increase Text Size […]
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April 5th, 2014
Nancy Drew Games from #26 and higher display in 1024 x 768 resolution. On computer screens with a display height of 768 pixels or less, when the Game Option is set to Windowed mode, the game Taskbar may extend past the bottom of the computer screen or behind the Windows Taskbar (on PC). There are […]
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April 5th, 2014
In The Deadly Device, text and images can appear distorted when playing on a computer with a display resolution set below the game resolution of 1024 x 768. If the resolution is lower than 1024 x 768 (for instance, Netbooks are often set to 800 x 600), the game graphics are shrunk to fit the […]
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April 5th, 2014
Digital Downloads for our games do not use a download manager. This means that it is important to allow the game file to completely download through your browser. Depending on which game you are downloading, even with a high-speed connection it can take several hours to download a 800 MB – 3 GB file. Make […]
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April 5th, 2014
The following information applies to the digital download of The Deadly Device for PC only. It DOES NOT apply to the digital download of The Deadly Device for Mac, or any other PC or Mac downloads. The Deadly Device on PC will download using a Download Manager. The Download Manager is a fast, easy, and […]
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April 5th, 2014
While playing a Nancy Drew game, your mouse cursor may move erratically or slowly or seem to flicker. This is usually caused by an outdated video driver. Updating your video card driver can help with this problem. To determine your video card model and manufacturer, please follow the instructions below to run the DxDiag file: […]
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