Activation Code for Mac Games

Q: Where can I find the unlock/registration/installation code for my Mac game?

NB: Unlock codes are not required for PC games.

A:Mac games require entry of a 20-character code during the Registration step of the installer.

For games installed from Disc (CD or DVD): the Mac code can be found on the Mac Manual insert included in the game’s packaging.

For Digital Download games: the Mac code is included in the Order Confirmation email you received after purchasing your game. You can also look up your order in your Online Store Account. Your Mac code is just below the Begin Download button for the desired game.

Sample only:



59 responses to “Activation Code for Mac Games”

  1. kayla s. says:

    I bought a cd game (Shadow at the Water’s Edge) from but the mac installation code on the back of the pamphlet came empty… why?

    How can I get a code to be able to play???

  2. Stephanie says:

    I bought Nancy Drew Shadow at the waters edge brand new on ebay and where it says “Mac installation code:” there is no code! Help!

  3. julia says:

    Hi, my game didn’t come with a pamphlet with the installation code in it. Is there another way to get this code?

  4. Dana DePalo says:

    downloaded nancy drew alibi in ashes from amazon, and i don’t have a code for installing the game. help!

  5. Killpack says:

    For some reason we can’t install our new Ghost of Thornton Hall game on a mac. We type in the 20 digit code, but the ‘continue’ remains light grey and unusable. Any pointers?

  6. mark says:

    i bought the deadly device and we didn’t get a code!
    what do we do?

  7. Helen Ricketts says:

    I entered MAC installation code and it was still greyed out.

    What can I do next?

  8. Kesia Bautista says:

    I got the shadow at the waters edge for my mac and there was no instalation code.

  9. Jacob McAnly says:

    what is the install code for the deadly device for the mac?

    • Little Jackalope says:

      If you purchase the digital download, it should be in your order information. If you purchased the physical game, it is on the paper insert inside the box. If you are having trouble locating these, contact us at and we can help!

  10. lauryn says:

    I bought Trail of Tears and there is no activation code for my mac

  11. Carrie Brown says:

    I bought Phantom of Venice and it says it cannot download because I have a Mac. What do I do?

  12. kattefron says:

    I need the registration code for installing secrets can kill remastered on mac.

    PS. I downloaded it from the internet.

  13. Abigail says:

    I bought a used copy of alibi in ashes and it does not have a mac in tall code

  14. Anna says:

    Hi I am trying to play the silent spy on my Mac but I seem to have lost the manual is there any way I can get the code

  15. Isabelle says:

    I’ve bought new copies of 28, 29, 30, 31, 32 and none of them had serial codes in the cases. I now cannot play them on my mac. I’ve emailed and but no one has responded to me.

  16. Jaina says:

    Does the code only work one time? Does this mean that if I install a game onto my Mac laptop to play, I can’t put it on the family Mac desktop for my siblings because the code is already used? And if I uninstall the game from my laptop, will I not be able to reinstall it because the code will be old?

  17. Libby Champion says:

    I purchased The Captive Curse for my PC a while back, but it is one of the games that works on PC and Mac. I no longer have the packaging but I’d like to play it on my new Mac. Is there any way I could get a registration code?

  18. Jessica says:

    So I have the complete collection of all the games and a majority of them did not include a Mac code so what do I do about that

    • Little Jackalope says:

      Hi Jessica! Only games #22 and up were made Mac Compatible as well. So games 1-21 are only compatible with the PC.

  19. Contessa says:

    I bought Shadows at the Water’s Edge from Walmart and the DVD didn’t come with a Installation Code.

  20. Lucian says:

    I got a disc for call of duty 4 mw but there was no code for the key. Help!

    • Little Jackalope says:

      Hello Lucian! Might I suggest contacting customer service over on, or wherever you purchased it? Sorry, we can’t help you! We only make Nancy Drew games. 🙂

  21. Katz&Bookz says:

    HELP US! We have every single Nancy Drew game but no longer have the MAC registration codes, only the CDs! Since it appears you are never going to release the new game, we would really like to play our old ones. Can you help?

    THANKS! 🙂

  22. bukar says:

    i need the key

  23. Kate says:

    I’m trying to install Ghost of Thornton Hall on my mac but when I type in the activation code the continue icon doesn’t light up. I’ve emailed tech support twice but after four days I still haven’t gotten a reply.
    I don’t know what to do, please someone help.

    • Little Jackalope says:

      Hi Kate, since we don’t work on Saturdays and Sundays, our response to you is delayed a few days. I’ll ask tech support to see if your email went into spam or not. Otherwise, they may get back to you today or tomorrow.

  24. Lindsey says:

    I have the captive curse and I’m trying to install it on my Mac and it keeps finishing the installation and then won’t open the game. Says it quit unexpectedly . I can play my other Nancy drew games so I don’t get it!

  25. Tootie says:

    I bought a game and it didn’t come with an installation code. It’s the trail of the twister.

  26. Tracey Chippindall says:

    I purchased a 2nd hand copy of tomb of the lost queen for my Mac and I can’t install without a code. Is there anyway you can help me? Thanks Tracey

  27. Baily says:

    My Shadow at the Water’s Edge paper has a “PC SHADOWS REG CODE” over the Mac Installation Code and the Reg Code is not working for me to install.

  28. LeeAnn says:

    Hi there,
    I am trying to install a physical copy of Trail of the Twister onto my MacBook. My where the mac installation code sticker goes in my mac manual is a sticker that reads “PC TRAIL TWISTER REG CODE.” The game will let me continue with installation after the registration page using this code, but then it won’t open the game after installation is complete. Could this be the reason why, or is it something different? I am having the same issues with Captive Curse as well.

  29. Amy says:

    I have emailed customer service with no reply for over a week, i need codes or games that i have purchased that have not come with the pamphlet, i bought them from my local tech store

    • Little Jackalope says:

      Hi Amy! If the game was bought brand new and appears to be missing the code, we might be able to help. If you purchased direct from us, we can fix the issue, just let us know what the order number was. Unfortunately, we do not supply codes for any games that were purchased already used (sorry).

  30. Tina says:

    Hi there,

    i’ve downloaded Shadow at Water’s Edge and put in the code- but not it says:

    Installer wants to make changes: and I need a password- where can I find this?

    • Little Jackalope says:

      Hi Tina! Are you the main administrator of your computer? It’s possible that is the password required. Did you buy the game from our web site or elsewhere? If it is the physical disc, the code will be printed on a paper insert in the box.

  31. Joelle Toner says:

    Hello there,
    I have an older Nancy Drew Games that I want to install. I have all the packaging but am having a hard time finding the code to register the CD. Is there anyway I can get an extra code from you?

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