#19 – The Haunting of Castle Malloy Archives


I’m stuck in a game!

Technical Support does not provide game hints or tips. Sometimes, you may think there is something technically wrong with the game because you can’t progress further. In our games you usually can’t “move forward” until certain other steps are completed. First, check for steps that you may have missed – talk to other characters, search […]

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Graphics Problems

Graphics problems are usually caused by outdated video drivers, or by video cards that do not meet the game requirements. Graphics problems can include: • Game exits during puzzle or animation sequence • Mouse cursor flickers or disappears • Blocky text and boxed cursor • Game window is black • Boxes or outlines visible around […]

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Install does not start when I put the disc in the drive!

If inserting the game Disc/Disc 1 into the disc drive does not start installation, the Autoplay option may be turned off, or the disc drive is having trouble reading the disc. If you are trying to install games #24 and higher, check whether your computer has a DVD drive. If installation does not start on […]

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Game Freezes or Crashes during Gameplay

If your game locks up or crashes during gameplay, or if the game does not start after clicking on the shortcut icon, it may not have installed correctly. Uninstalling and reinstalling the game will usually resolve this problem. Use the Uninstall Tool in the game folder, or if this is not available, uninstall from the […]

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