Where is the Download Link for my Digital Download?

To find the download link for your game or strategy guide, first look up your Order. You can use the Quick Order Look Up, or Log In to your Online Store Account and click on My Order History under My Account.

Click on the yellow Order Number to view the order.

On the Order Details page you’ll see all the products purchased in that order. Under the game or guide you wish to download, click the Begin Download button.

For additional help with downloading your digital product, please visit Online Store Support.



12 responses to “Where is the Download Link for my Digital Download?”

  1. Elizaveta Budennaya says:

    I bought the game with digital download, but there is only PDF file with guide to Nancy drew Modnight Salem game. No exe. file.
    Please help!

  2. Sonia Kouloumbis says:

    I purchased the downloadable game and it isn’t downloading. Help me please! This has never in the 20 years I have purchased Nancy Drew games has ever happened to me.

  3. Marcy says:

    I have a general question. How many times or how long are we allowed to download the game when we buy a digital download without the 5 year extended download thing?

    • Little Jackalope says:

      Hi Marcy! When you purchase a digital game, you have 30 days to download it. I recommend doing so as soon as you purchase it, then save it to an external hard drive or a jump drive large enough. That way, you can install it whenever.

  4. I have a question. I am planning to order the captive curse. I do not have internet access. Am I able to use another computer that is internet accessible to download the strategy guide book?

    • Little Jackalope says:

      Hi shannon! As soon as your order is processed, you will get a direct link to click on your download of the strategy guide. Perhaps while you are still on that computer with internet, you can do this? You can copy the pdf to a jump drive as soon as it is downloaded, and move it to another machine. 🙂

  5. Elijah Asbury says:

    I bought a nancy drew game. When i clicked on the order details, there is no “begin download” button. Please help.

  6. Faith Mickels says:

    Digital download only loads a PDF, no game. 🙁

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