How do I look up my Order?

When you place an order in the Online Store a new order number is generated. This order number can be used to look up your orders from the Online Store Help Page. Under Quick Order Look Up, enter your order number and your account password.

Alternatively, log in to your Online Store account. From the My Profile page, click Online Store Support & FAQ’s on the left-hand column to proceed to the Help page.

From the Online Store Help page, under the My Account section click My Order History.

All your orders including date and order status are shown here. Click a yellow order number for more information, or to download items from the order.



8 responses to “How do I look up my Order?”

  1. Kelly says:

    What if you did not create an account but checked out as a guest?

  2. Cara says:

    I am looking for my download link but checked out as a guest. Quick order look up asks me for a password. And doesn’t work somehow.

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