Game Screen Flickers or Flashes

If the game screen flashes off and on, flickers, or characters appear and flicker in front of the game screen, it means the currently installed video card driver may not fully support DirectX.

Press the Alt and Tab keys together (Alt + Tab) several times. This toggles the game screen on and off. Doing this may minimize or eliminate the problem.

If the problem continues, try updating your video driver. For information on how to do this, check our Graphics Problems help page.



Posted in: FAQs, Gameplay, Graphics

14 responses to “Game Screen Flickers or Flashes”

  1. Erin says:

    I am currently having this problem with Tomb of the Lost Queen (and I think this is the *only* game I have experienced this with). If I play the game in “Windowed” mode rather than full screen there is no flickering. (Alt + Tab did not help me.)

  2. CRYSTAL WYRE says:

    I am having the same issue with Tomb of the Lost Queen. No issues with any other Nancy Drew games.Screen flickers on full screen, but not on windowed screen.

  3. Lindsay says:

    I have been trying to replay my ND game Tomb of the lost queen. Originally I thought it was my cd that was bad so I bought a new hard copy. However, the flickering is still happening. I tired the things recommended and nothing so far has worked. I have noticed that if I change the game window to windowed it doesn’t seem to have issues but when its full-screen lots of flickering. I have a window 10 Alienware computer. Please help this is the only game that has problems.

  4. Phoebe says:

    I’m also having this issue with Tomb of the Lost Queen. I tried using Alt + Tab. It fixed it a little bit but it’s still not a great playing experience. I got this game from Steam.

    • Little Jackalope says:

      Hello Phoebe! I’m sorry you are having trouble with the game. Would you please email us at and let us know if it is the Mac or PC version, and let them know what the problem is and what you’ve tried. That way, the right person can help you out. Thanks!

  5. Nicole says:

    I’m having the same issue with Tomb of the Lost Queen. I just repurchased the game for download and it won’t stop flickering. I can’t even get it to work in windowed mode. Alt + tab did nothing.

  6. Jennifer Rising says:

    I am having the same problem with the Shattered Medallion. I have sent my info to Tech Support and am waiting for a response.

    • Jennifer Rising says:

      And by the way, alt-tab just takes me to a different screen, and playing it in windowed mode doesn’t help either.

      • Indy says:

        Hi Jennifer,
        I am not sure! Let me reach out to tech support too and see if they have any tips. Are you on Mac or PC? – Indy

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