Her Interactive Inc. Technical Support

Games » Warnings at Waverly Academy

ID #1223

Nancy Drew Central doesn't update to show all games

ISSUE:

After installing a game, the 'Play Nancy Drew Games' icon (Nancy Drew Central) does not update to show the game. Or you receive the following error message:

Object reference not set to an instance of an Object.

CAUSE:

A problem during installation has not allowed the Nancy Drew Central (NDC) feature to update properly. This feature is only included in the recent games (starting with title #16 The White Wolf of Icicle Creek). NDC will only update to show games installed from a CD, it will not include games purchased as a digital download on-line. Digital download games will create an individual game icon on your Desktop.

RESOLUTION:

You can simply go to Start/Programs/Nancy Drew/ and find the icon or folder that has the title of your game, then click on the corresponding icon and the game should start as usual. You can also create a shortcut from this location to place directly on your desktop. All previous games will have a listing in NDC, but please keep in mind that if you have uninstalled a game, or have not yet installed it, you will not be able to open it from NDC.

To fix NDC will involve uninstalling and reinstalling the game. First, delete the NDC folder in this location:

C:\Program Files\Nancy Drew\Nancy Drew Central

Then uninstall the game that is not showing in NDC or is causing the error message to occur. After uninstalling, check the following locations for any remaining file folders for that specific game and delete them if necessary:

C:\Program Files\Nancy Drew\
In the Documents folder for XP: C:\Documents and Settings\Username\My Documents\
In the Documents folder for Vista: C:\Users\Username\Documents\

Once all remaining game files are deleted, reinstall the game. This should update NDC and restore normal functionality.

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