Due to circumstances beyond our control. We regret to inform you that we will need to delay the launch of the Alibi in Ashes pre-order period until 5pm PT on Wednesday, Sept. 28th. Thank you in advance for your patience and understanding. We truly appreciate it as we work towards ensuring a seamless pre-order experience for all our fans.
-The Her Interactive Team
Dear Fans of Her Interactive,
Thank you for being the best fans in the world for over 15 years. We deeply appreciate your loyalty and support and we are constantly working to improve what we do. As part of this effort, we are pleased to announce that we are launching a new store for digital (electronic) downloads of our games on Wednesday, September 28, 2011. These changes only affect digital downloads – our boxed games will continue to be sold and supported as before.
· No more hassle with verification codes. Just download the game, install it and enjoy.
· Each game now comes with an explicit 30 Day Guarantee – if your game does not run properly we will refund your purchase.
· We now have global customer support 24 hours a day, 7 days a week via phone or email for any issues with purchasing digital titles in the new store.
· We now offer more payment options including PayPal, Wire Transfer or Check to purchase our games.
· You now have the ability to purchase a back-up disc of the game.
· We now offer an Extended Download Service (EDS) that will enable you to re-download your game at any time in the next two years.
There are a couple of additional changes around our support for downloads that we want to make sure you are aware of:
· You will have to create a new account for digital (electronic) purchases.
· You will now have 30 days to download your digital game purchases. Important note: if you have not done so during that 30 day period, you will have to re-purchase the game.
· If you purchase the Extended Download Service, you have two years to download your game and may do so as often as you like during that period.
· For games purchased prior to Sept 28, 2011, we are giving you this extended download service for all of those purchases automatically. You will be able to re-download those games without charge for the next 2 years.
If you have any questions about our new store, please let us know. Thanks for taking the time to read this and we hope you will enjoy Nancy Drew: Alibi in Ashes as much as we did developing this 25th Special Edition title.
Stuart Moulder, CEO Megan Gaiser, CCSO
Official Trailer Released!
The official trailer for Alibi in Ashes has been released! After returning home to River Heights to spend some time with her friends, Nancy follows a bad lead and becomes suspect #1 for the arson of the old River Heights Town Hall. It’s up to Ned, Bess and George to help prove her innocence. Check it out on our trailers page!
Have you ever had a good idea for a Nancy Drew game? Want to make important decisions and run the company as CEO for the day? Then this contest is for you!
All you have to do is purchase a pre-ordered copy of Alibi in Ashes between September 26th and October 10th to automatically be entered. For more details on the contest and prize, check out our contest page.
Alibi in Ashes is nearing its big debut!
The cover art has been revealed, the key features have been listed on our page, and the teaser trailer has been uploaded to our site and YouTube Channel. While the teaser is meant only to provide the viewer with more visual insight into the new game, the official trailer with more detailed game play and character dialogue has yet to be revealed (subscribe to our YouTube channel to be among the first to know when this goes live). Until then, head over to watch Brenda Carlton’s report for Channel Nine News.
Pre-order dates have been announced!
Pre-order Nancy Drew: Alibi in Ashes between September 26th and October 10th to receive the BONUS EDITION of the game, which can only be purchased through Her Interactive during the pre-order period. Physical versions of the games begin shipping on October 10th. If you purchase the digital download version, you will be able to download the game on October 10th.
Alibi in Ashes will be available at major retailers and through Her Interactive on October 18th 2011.
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